Sr Customer service (Pune)

Sr Customer service (Pune)

24 Sep
|
Tech Mahindra
|
Pune

24 Sep

Tech Mahindra

Pune

Roles and Responsibilities

- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and skilled manner.

- Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.

- Maintain records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members when necessary.

- Provide accurate information on products/services offered by the company to meet customers' needs.]

- UK Voice Process

- Day Shifts
- Work location - TechMahindra Hinjewadi Phase 3 Pune & Techmahindra Yerwada Commerzone IT Park

- Contact no- (phone hidden) (Only Whatsapp no calls )

📌 Sr Customer service (Pune)
🏢 Tech Mahindra
📍 Pune

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