Sr Administrator (Support & Operations) (Lucknow)

Sr Administrator (Support & Operations) (Lucknow)

24 Sep
|
HCLTech
|
Lucknow

24 Sep

HCLTech

Lucknow

Sr Administrator (Support &

• Operations) Lucknow, Uttar Pradesh

Job Summary

99.9%rn• SLA compliance for incidents and service requestsrn• Successful DR drill executionrn• RCA completion within agreed timelinesrn• Capacity and performance optimizationrn• Automation and operational efficiency improvementsrnrn'> – L2+ VMware / Hyper-V AdministratorrnPositionrnSenior Engineer / Lead Engineer – VMware &

• Hyper-V (L3+)rnExperiencern• 8-12+ years of IT Infrastructure experiencern• 5+ years of hands-on experience in VMware vSphere and Microsoft Hyper-Vrn• Experience supporting enterprise-scale virtualized environmentsrnRole SummaryrnThe L3+ VMware/Hyper-V Administrator is responsible for the design, implementation, administration, optimization, troubleshooting, and lifecycle management of enterprise virtualization platforms. The role acts as the highest technical escalation point for virtualization-related incidents, changes, problem management, capacity planning, and disaster recovery activities.rnKey ResponsibilitiesrnVirtualization Platform Managementrn• Administer VMware vSphere, ESXi, vCenter, VMware Cluster Services, and Hyper-V environments.rn• Manage VM provisioning, cloning, migration, templates, snapshots, and resource allocation.rn• Configure and maintain HA, DRS, vMotion, Storage vMotion, and Failover Clustering.rn• Create and manage virtual switches, distributed switches, VLANs, and virtual networking.rnInfrastructure Operationsrn• Monitor virtualization infrastructure health, performance, and availability.rn• Manage CPU, Memory, Storage, and Network resource utilization.rn• Perform datastore creation, expansion, and storage optimization.rn• Configure and manage multipathing and storage connectivity.rnIncident &

• Problem Managementrn• Act as L3 escalation point for critical incidents and outages.rn• Perform root cause analysis (RCA) and post-incident reviews.rn• Troubleshoot complex VMware ESXi, vCenter, Hyper-V, and cluster-related issues.rn• Analyze logs and performance metrics to identify recurring issues. Change &

• Release Managementrn• Execute infrastructure changes following ITIL processes.rn• Review and implement firmware, patches, and hypervisor upgrades.rn• Validate virtualization infrastructure after maintenance activities.rnDisaster Recovery &

• Business Continuityrn• Plan and execute DR drills.rn• Support backup and recovery solutions.rn• Ensure business continuity through HA and failover mechanisms. rn• Capacity &

• Performance Managementrn• Forecast infrastructure growth requirements.rn• Perform performance tuning and optimization.rn• Recommend hardware refresh, consolidation, and virtualization best practices. rnAutomation &

• Documentationrn• Develop automation using PowerShell, PowerCLI, and scripting tools.rn• Create and maintain SOPs, runbooks, architecture documents, and KB articles.rn• Drive continuous service improvement initiatives. rnVendor &

• Stakeholder Managementrn• Coordinate with OEMs and vendors for critical issues.rn• Work with storage, backup, network, cloud, and application teams.rn• Provide technical leadership during infrastructure projects. rnTechnical SkillsrnVMwarern• VMware vSphere 6.x/7.x/8.xrn• ESXi Administrationrn• vCenter Serverrn• HA, DRS, FT, vMotionrn• VMware Lifecycle Managerrn• VMware SRMrn• VMware NSX (preferred)rn• VMware vSAN (preferred)rnMicrosoft Hyper-Vrn• Hyper-V Cluster Administrationrn• SCVMMrn• Live Migrationrn• Replicarn• Failover Clusteringrn• Storage Spaces Direct (preferred)rnStorage &

• Backuprn• SAN/NAS Technologiesrn• NetApp / Dell EMC / Pure Storagern• Veeam Backuprn• Commvaultrn• Azure BackuprnOperating Systemsrn• Windows Server 2016/2019/2022rn• Linux (RHEL, CentOS, Ubuntu)rnAutomationrn• PowerShellrn• PowerCLIrn• Python (preferred)rn• Ansible (preferred)rnCloud Exposurern• Azure VMware Solution (AVS)rn• Azure Stack HCIrn• AWS VMware Cloud (preferred)rnCert

Key Responsibilities





99.9%rn• SLA compliance for incidents and service requestsrn• Successful DR drill executionrn• RCA completion within agreed timelinesrn• Capacity and performance optimizationrn• Automation and operational efficiency improvementsrnrn'> – L2+ VMware / Hyper-V AdministratorrnPositionrnSenior Engineer / Lead Engineer – VMware & Hyper-V (L3+)rnExperiencern• 8-12+ years of IT Infrastructure experiencern• 5+ years of hands-on experience in VMware vSphere and Microsoft Hyper-Vrn• Experience supporting enterprise-scale virtualized environmentsrnRole SummaryrnThe L3+ VMware/Hyper-V Administrator is responsible for the design, implementation, administration, optimization, troubleshooting, and lifecycle management of enterprise virtualization platforms. The role acts as the highest technical escalation point for virtualization-related incidents, changes, problem management, capacity planning, and disaster recovery activities.rnKey ResponsibilitiesrnVirtualization Platform Managementrn• Administer VMware vSphere, ESXi, vCenter, VMware Cluster Services, and Hyper-V environments.rn• Manage VM provisioning, cloning, migration, templates, snapshots, and resource allocation.rn• Configure and maintain HA, DRS, vMotion, Storage vMotion, and Failover Clustering.rn• Create and manage virtual switches, distributed switches, VLANs, and virtual networking.rnInfrastructure Operationsrn• Monitor virtualization infrastructure health, performance, and availability.rn• Manage CPU, Memory, Storage, and Network resource utilization.rn• Perform datastore creation, expansion, and storage optimization.rn• Configure and manage multipathing and storage connectivity.rnIncident & Problem Managementrn• Act as L3 escalation point for critical incidents and outages.rn• Perform root cause analysis (RCA) and post-incident reviews.rn• Troubleshoot complex VMware ESXi, vCenter, Hyper-V, and cluster-related issues.rn• Analyze logs and performance metrics to identify recurring issues. Change & Release Managementrn• Execute infrastructure changes following ITIL processes.rn• Review and implement firmware, patches, and hypervisor upgrades.rn• Validate virtualization infrastructure after maintenance activities.rnDisaster Recovery & Business Continuityrn• Plan and execute DR drills.rn• Support backup and recovery solutions.rn• Ensure business continuity through HA and failover mechanisms. rn• Capacity & Performance Managementrn• Forecast infrastructure growth requirements.rn• Perform performance tuning and optimization.rn• Recommend hardware refresh, consolidation, and virtualization best practices. rnAutomation & Documentationrn• Develop automation using PowerShell, PowerCLI, and scripting tools.rn• Create and maintain SOPs, runbooks, architecture documents, and KB articles.rn• Drive continuous service improvement initiatives. rnVendor & Stakeholder Managementrn• Coordinate with OEMs and vendors for critical issues.rn• Work with storage, backup, network, cloud, and application teams.rn• Provide technical leadership during infrastructure projects. rnTechnical SkillsrnVMwarern• VMware vSphere 6.x/7.x/8.xrn• ESXi Administrationrn• vCenter Serverrn• HA, DRS, FT, vMotionrn• VMware Lifecycle Managerrn• VMware SRMrn• VMware NSX (preferred)rn• VMware vSAN (preferred)rnMicrosoft Hyper-Vrn• Hyper-V Cluster Administrationrn• SCVMMrn• Live Migrationrn• Replicarn• Failover Clusteringrn• Storage Spaces Direct (preferred)rnStorage & Backuprn• SAN/NAS Technologiesrn• NetApp / Dell EMC / Pure Storagern• Veeam Backuprn• Commvaultrn• Azure BackuprnOperating Systemsrn• Windows Server 2016/2019/2022rn• Linux (RHEL, CentOS,



Ubuntu)rnAutomationrn• PowerShellrn• PowerCLIrn• Python (preferred)rn• Ansible (preferred)rnCloud Exposurern• Azure VMware Solution (AVS)rn• Azure Stack HCIrn• AWS VMware Cloud (preferred)rnCert

Skill Requirements

99.9%rn• SLA compliance for incidents and service requestsrn• Successful DR drill executionrn• RCA completion within agreed timelinesrn• Capacity and performance optimizationrn• Automation and operational efficiency improvementsrnrn'> – L2+ VMware / Hyper-V AdministratorrnPositionrnSenior Engineer / Lead Engineer – VMware & Hyper-V (L3+)rnExperiencern• 8-12+ years of IT Infrastructure experiencern• 5+ years of hands-on experience in VMware vSphere and Microsoft Hyper-Vrn• Experience supporting enterprise-scale virtualized environmentsrnRole SummaryrnThe L3+ VMware/Hyper-V Administrator is responsible for the design, implementation, administration, optimization, troubleshooting, and lifecycle management of enterprise virtualization platforms. The role acts as the highest technical escalation point for virtualization-related incidents, changes, problem management, capacity planning, and disaster recovery activities.rnKey ResponsibilitiesrnVirtualization Platform Managementrn• Administer VMware vSphere, ESXi, vCenter, VMware Cluster Services, and Hyper-V environments.rn• Manage VM provisioning, cloning, migration, templates, snapshots, and resource allocation.rn• Configure and maintain HA, DRS, vMotion, Storage vMotion, and Failover Clustering.rn• Create and manage virtual switches, distributed switches, VLANs, and virtual networking.rnInfrastructure Operationsrn• Monitor virtualization infrastructure health, performance, and availability.rn• Manage CPU, Memory, Storage, and Network resource utilization.rn• Perform datastore creation, expansion, and storage optimization.rn• Configure and manage multipathing and storage connectivity.rnIncident & Problem Managementrn• Act as L3 escalation point for critical incidents and outages.rn• Perform root cause analysis (RCA) and post-incident reviews.rn• Troubleshoot complex VMware ESXi, vCenter, Hyper-V, and cluster-related issues.rn• Analyze logs and performance metrics to identify recurring issues. Change & Release Managementrn• Execute infrastructure changes following ITIL processes.rn• Review and implement firmware, patches, and hypervisor upgrades.rn• Validate virtualization infrastructure after maintenance activities.rnDisaster Recovery & Business Continuityrn• Plan and execute DR drills.rn• Support backup and recovery solutions.rn• Ensure business continuity through HA and failover mechanisms. rn• Capacity & Performance Managementrn• Forecast infrastructure growth requirements.rn• Perform performance tuning and optimization.rn• Recommend hardware refresh, consolidation, and virtualization best practices. rnAutomation & Documentationrn• Develop automation using PowerShell, PowerCLI, and scripting tools.rn• Create and maintain SOPs, runbooks, architecture documents, and KB articles.rn• Drive continuous service improvement initiatives. rnVendor & Stakeholder Managementrn• Coordinate with OEMs and vendors for critical issues.rn• Work with storage, backup, network, cloud, and application teams.rn• Provide technical leadership during infrastructure projects. rnTechnical SkillsrnVMwarern• VMware vSphere 6.x/7.x/8.xrn• ESXi Administrationrn• vCenter Serverrn• HA, DRS, FT, vMotionrn• VMware Lifecycle Managerrn• VMware SRMrn• VMware NSX (preferred)rn• VMware vSAN (preferred)rnMicrosoft Hyper-Vrn• Hyper-V Cluster Administrationrn• SCVMMrn• Live Migrationrn• Replicarn• Failover Clusteringrn• Storage Spaces Direct (preferred)rnStorage & Backuprn• SAN/NAS Technologiesrn• NetApp / Dell EMC / Pure Storagern• Veeam Backuprn• Commvaultrn• Azure BackuprnOperating Systemsrn• Windows Server 2016/2019/2022rn• Linux (RHEL, CentOS, Ubuntu)rnAutomationrn• PowerShellrn• PowerCLIrn• Python (preferred)rn• Ansible (preferred)rnCloud Exposurern• Azure VMware Solution (AVS)rn• Azure Stack HCIrn• AWS VMware Cloud (preferred)rnCert

Other Requirements

📌 Sr Administrator (Support & Operations) (Lucknow)
🏢 HCLTech
📍 Lucknow

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