As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance, while adapting to evolving business needs and technical challenges.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system processes and workflows to enhance overall efficiency.
- Mentor junior team members by sharing knowledge and guiding their professional development.
- Coordinate with stakeholders to ensure alignment of technical solutions with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Project System (PS).
- Valuable To Have Skills: Experience with Energy.
- Strong problem-solving abilities to diagnose and resolve complex system issues.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- Ability to analyze system logs and performance metrics to identify root causes.
- Familiarity with software lifecycle management and support best practices.
Additional Information
- The candidate should have minimum 5 years of experience in SAP Project System (PS).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.", Project Code :