As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, ensuring smooth operation, and maintaining the reliability of critical applications. The position demands continuous engagement with system components to provide timely and effective solutions, supporting the overall business functionality and minimizing disruptions.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Monitor system performance and implement improvements to enhance stability and efficiency.
- Mentor junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).
- Good To Have Skills: Experience with Energy.
- Robust problem-solving abilities to diagnose and resolve complex software issues.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- Ability to analyze system logs and data to identify root causes of incidents.
- Familiarity with business process workflows related to sales and distribution.
Additional Information
- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.", Project Code :