Designation: Social Media / Email Escalation Specialist
Location: Sector 48, Sohna Road, Gurugram
Point of Contact: Mansi ((phone hidden))
Role Requirement:
- Minimum 1 year of experience in handling customer communications over email
- Solid command of written English with the ability to draft clear, concise, and professional responses
- Proven experience in managing sensitive customer escalations with accuracy and urgency
- Ability to coordinate effectively with internal stakeholders to ensure timely resolution of issues
- High attention to detail with strong ownership and accountability for assigned tasks
📌 Social Media / Email Escalations Specialist (Gurugram)
🏢 Spinny
📍 Gurugram
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