Position: Relationship Manager - MF Collections

Job Code: EQU/RM-MC/1862960

Entity: Equitas Small Finance Bank

Business Unit: Assets

Division/Function (SBU): Inclusive Banking - MF

Department: Micro Finance

Sub-Department: Receivables

Generic Role: Relationship Manager

Zone: North

State: Rajasthan

Region: Rajasthan

Area: Jaipur

Cluster: Udaipur

PT Location: Rajasthan

Branch Code: 16042

Branch Name: Nimbahera

Posted On: 17 Sep 2026

End Date: 22 Sep 2026

Required Experience: 1 - 3 years

Number of Openings: 1

External Title: Relationship Manager - MF Collections

Employment Type: Permanent

Employment Category: Field

Closing Date: 22 Sep 2026

Skills

- Customer Focus
- Strategic Business Orientation

Highest Education: 10TH, 12TH

Working Language: Hindi, English

Key Result Areas Position: Relationship Officer - MFI

S.NO | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |------|----------------|-----------|----------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of recent members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexure - 1: Performance Rating | Rating | Repayment % to be achieved | |--------|------------------------------| | 5 (Excellent) | 100% repayment achieved by end of every month during the review period | | 4 (Very Good)



| (99.81-100)% repayment achieved by end of every month during the review period | | 3 (Good) | (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 (Adequate) | (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 (Far below expectations) | < 99.3 % repayment achieved by end of every month during the review period |

Annexure - 2: Scoring method | Score | % of AOC Target | |-------|------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |

Annexure - 3: Scoring method | Score | % of Achievement | |-------|------------------| | 5 (Outstanding) | >120% of Cross Sell Target | | 4 (Excellent) | (111 -120)% of Cross Sell Target | | 3 (Very Good) | (100% - 110%) of Cross Sell Target | | 2 (Good) | (90 -99)% of Cross Sell Target | | 1 (Adequate) | <90% of Cross Sell Target |

Annexure - 4: Scoring method | Score | % of Achievement | |-------|------------------| | 5 (Outstanding) | >120% | | 4 (Excellent) | (111 -120)% | | 3 (Very Good) | (100% - 110%) | | 2 (Good) | (90 -99)% | | 1 (Adequate) | <90% |

Annexure - 5: Scoring method | Score | Average Mandays of Training per Team Member | |-------|----------------------------------------------| | 5 (Outstanding) | >=3 | | 4 (Excellent) | 2.5-2.99 | | 3 (Very Good) | 2-2.49 | | 2 (Good) | 1-1.99 | | 1 (Adequate) | <1 |

Annexure - 6: Scoring method | Score | Audit Score | |-------|-------------| | 5 (Outstanding) | >95% | | 4 (Excellent) | 91 - 95% | | 3 (Very Good) | 81-90% | | 2 (Good) | 71-80% | | 1 (Adequate) | <71 |

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India