Experience: 10+ years

Location -- Pan India

Mandatory Skills

- Strong hands-on experience in

ServiceNow SPM (Strategic Portfolio Management)

- Project Portfolio Management (PPM)

- Demand Management

- Portfolio Planning / Portfolio Hierarchy

- Investment Funding

- Financial Planning / Financial Management

- Resource Management

- CSDM (Common Service Data Model)

- Good understanding of

Enterprise Architecture (EA) / Application Portfolio Management (APM)

- Robust ServiceNow platform architecture and solution-design experience

- ServiceNow integrations and data-model understanding

- Strong customer-facing and stakeholder-management experience

Key Responsibilities

- Own end-to-end

ServiceNow SPM solution architecture and design

- Design portfolio hierarchy, investment and funding models, financial structures and SPM data models

- Lead SPM architecture/design workshops with business and technical stakeholders





- Translate business requirements into scalable ServiceNow solutions

- Define SPM solution patterns aligned with ServiceNow best practices

- Guide development, integration and data-migration teams

- Review technical designs and ensure alignment across SPM, EA/APM and CSDM

- Identify opportunities to use OOB ServiceNow capabilities instead of unnecessary customization

- Provide technical leadership to developers and functional consultants

- Support architecture governance, design reviews and implementation decisions

Preferred Certifications

- CIS-SPM (Certified Implementation Specialist - Strategic Portfolio Management)

- CSA (Certified System Administrator)

- CAD (Certified Application Developer)

- CTA/CMA or other relevant ServiceNow architecture certifications are preferred

📌 ServiceNow SPM Solution Architect (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru