We are seeking a ServiceNow ITOM Developer to design, configure, customize, and support IT Operations

Management solutions that improve service visibility, operational efficiency, and infrastructure reliability.

Interview Mode : F2F

Date : 26th & 27th Sep 2026

Venue : Chennai

Key Responsibilities

- Configure and develop Discovery, Service Mapping, Event Management, and CMDB capabilities.
- Build and maintain Discovery patterns, probes, sensors, credentials, schedules, and MID Server integrations.
- Configure event rules, alert management, event correlation, deduplication, and automated remediation workflows.
- Create and maintain service maps and application-service relationships.
- Develop scripts, business rules, client scripts, UI policies, flows, and REST/SOAP integrations.
- Collaborate with infrastructure, cloud, network, and application teams to resolve discovery and event-management

issues.
- Perform testing, defect resolution, documentation, upgrades, and production support.





Required Technical Skills

- ServiceNow ITOM, CMDB, Discovery, Service Mapping, and Event Management
- JavaScript, Glide APIs, REST/SOAP, JSON, and XML
- MID Server installation, configuration, and troubleshooting
- ITIL processes and incident/problem/change management
- Monitoring-tool integrations such as Splunk, Dynatrace, or SolarWinds

Preferred Certifications CSA required; CISDiscovery, CISService Mapping, or CISEvent Management preferred.

Education

Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline. Equivalent professional experience may be considered.

Professional Attributes

Strong analytical and problem-solving skills, explicit communication, stakeholder collaboration, ownership, attention to detail, and the ability to work in an Agile delivery environment.

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