Part 1. Describe the Position To build a service and aftermarket team across pan India represented in all regions for providing basic support and faster response time.

Summary

1. List the essential functions and major activities in order of their importance.
2. Single point contact for regional customer on after sales
3. Knowledge of operation & maintenance of fire pump.
4. Providing all erection and commissioning activities for HVAC/FIRE/Plumbing pumps.
5. Trouble shooting
6. Spare part & AMC business
7. Upgrades & retrofit business
8. Energy audit Skill
9. FMEA

Part 2. Education Qualification:

BE / Diploma in Mechanical/Electrical Engineering with at least 6-10 years of field experience

Key technical skills and knowledge.

- Important competencies required
- Experience in handling HVAC & Plumbing pumps, pressure booster, Fire pumps systems independently

1.



Computer competency

- Ability to handle customer complaints independently
- Ability to communicate fluently with our own engineering and other Value center
- Ability to identify root cause analysis technically

- Stamina and Adaptability
- Should be able to sustain field activity for a prolonged period

- Required Knowledge

1. Pump hydraulics (Basic)

- Plant operation & process
- Basic knowledge of operation & maintenance of Fire /Plumbing /HVAC pumps.
- VFD & Controllers for HVAC & Plumbing

Describe the most key Leadership competencies required of the individual. (5-8 competencies from VBLD, TOP 3 are mandatory competencies)

📌 Service Engineer (Thane)
🏢 Xylem
📍 Thane