Role & responsibilities

- Visit customer sites for installation, commissioning, troubleshooting, maintenance, and repair of equipment and systems.
- Provide in office technical support and ensure timely resolution of customer issues.
- Perform preventive and corrective maintenance as per service schedules and SLA requirements.
- Diagnose technical faults and implement appropriate solutions to minimize system downtime.
- Coordinate with customers, internal teams, OEMs, and vendors for technical support and issue resolution.
- Support project teams during installation, testing, commissioning, and project handover.
- Prepare service reports, maintenance records, site visit reports, and other required documentation.
- Ensure all service activities are completed in accordance with company procedures, safety standards, and customer requirements.
- Maintain proper records of tools, spare parts, equipment, and materials used at customer sites.




- Provide technical guidance to customers on the operation and basic maintenance of installed systems.
- Escalate complex technical issues to the Service Manager, OEM, or relevant technical team when required.

Required Skills & Qualifications

- Diploma in Electrical
- 1-3 years of experience in field service, installation, commissioning, or technical support.
- Good troubleshooting and problem-solving skills.
- Knowledge of networking, electrical/ELV systems, data cabling, or related infrastructure will be an advantage.
- Ability to read and understand technical drawings, manuals, and system documentation.
- Good communication and customer-handling skills.
- Willingness to travel to customer sites as required.
- Ability to work independently as well as coordinate effectively with internal and external teams.

📌 Service Engineer (Ahmedabad)
🏢 Technoscope Infotech
📍 Ahmedabad