We are looking for a technically skilled and customer-oriented Service Engineer to handle installation, commissioning, troubleshooting, maintenance, and servicing of packaging machines at customer locations.
Key Responsibilities
- Install and commission packaging machines at customer sites.
- Diagnose and troubleshoot mechanical, electrical, pneumatic, and control-related issues.
- Conduct machine testing and ensure proper machine performance.
- Provide preventive and breakdown maintenance support.
- Attend customer service calls and resolve technical issues within the required timeline.
- Guide customers on machine operation, maintenance, and basic troubleshooting.
- Coordinate with the Production, Electrical, Design, and Sales teams for technical requirements.
- Prepare service reports after completing customer visits.
- Maintain proper records of machine issues, spare parts, repairs, and service activities.
- Identify recurring machine problems and provide feedback to the technical team for corrective action.
- Support machine demonstrations and trials whenever required.
- Travel to customer locations as per business requirements.
- Follow company safety procedures and service SOPs.
- Maintain professional communication and good customer relationships.
Required Skills
- Good knowledge of packaging machinery and industrial equipment.
- Solid mechanical and electrical troubleshooting skills.
- Knowledge of pneumatic systems, sensors, motors, drives, and basic control systems.
- Ability to read and understand mechanical/electrical drawings.
- Good problem-solving and analytical skills.
- Good communication and customer-handling skills.
- Willingness to travel to customer locations.
- Ability to work independently at customer sites.
- Basic computer knowledge for service reports and documentation.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits
- Cell phone reimbursement
- Food provided
Work Location: In person
📌 Service Engineer (Ahmedabad)
🏢 Filsilpek Solutions
📍 Ahmedabad
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