Company Description

Cistron Systems Private Limited, founded in 1993, is an established player in the Indian medical equipment industry with over three decades of experience. The company operates across India and is known for its strong manufacturing capabilities, certified quality standards, and customer-focused approach. Cistron offers a diversified range of medical products and continually invests in new product development.

The organization serves both rural and urban markets, as well as global customers, positioning itself as a reliable partner for modern healthcare needs.

Role Description The Service Engineer role is a full time, on-site position based in Chennai.

The Service

Engineer will be responsible for installing, maintaining, and repairing medical equipment at customer locations. Daily activities include performing routine inspections, diagnosing technical issues, and providing timely field service support to ensure equipment uptime and reliability. The role involves documenting service activities, coordinating with internal teams for spare parts and technical guidance,



and delivering clear communication to customers regarding service status and equipment usage.

The Service

Engineer is expected to adhere to safety standards, follow company procedures, and contribute to a high level of customer satisfaction.

Qualifications

Strong troubleshooting and diagnostic skills for medical or electronic equipment.

Experience in field service operations, including on-site visits and customer interaction.

Technical support capabilities, including handling service requests and providing solutions

Maintenance and repair skills for installation, preventive checks, and corrective actions

Effective communication skills for working with customers and internal teams

Diploma or degree in engineering (Biomedical, Electronics, Electrical, or related field)

Ability to travel within the region as required and work independently on-site.

Basic knowledge of safety standards and regulatory requirements in the medical device sector.

📌 Service Engineer (Chennai)
🏢 Cistron Systems Private
📍 Chennai