Title: Service Coordinator (HVAC)

Years of experience: 3+ years

Location: Okhla Phase 2, Delhi

Mode of Work: Work from Office, 6 days

Summary: The Service Coordinator will be responsible for coordinating service activities, scheduling service engineers, handling customer service requests, and ensuring timely completion of service and maintenance jobs.

Roles and Responsibilities:

 Receive and log service requests from customers.

 Schedule and coordinate service engineers for installation, maintenance, and repair visits.

 Maintain service schedules and job status records.

 Coordinate with customers for service appointments and updates.

 Prepare service reports, job cards, and service documentation.

 Track AMC (Annual Maintenance Contract) visits and ensure timely execution.

 Coordinate with the spare parts and technical teams for service requirements.

 Monitor service job completion and follow up on pending cases.

 Maintain records of service calls, complaints,



and resolutions.

Required Key Skills:

 Positive coordination and communication skills

 Basic technical understanding of HVAC systems

 Scheduling and service planning

 MS Office (Excel, Word, Email)

 Customer & Team handling skills

Education:

● B.Tech or Diploma(preferred Mechanical)(Or any other technical degree).

Thanks & Regards

Anshu (HR Analyst)

(phone hidden)

Pay: ₹20,000.00 - ₹35,000.00 per month

Application Question(s)

- Do you have experience in the HVAC industry?
- How much experience do you have in service coordination?
- Have you handled scheduling and coordinating service engineers/technicians?
- Are you comfortable coordinating with both customers and service technicians?
- Are you comfortable working 6 days a week at Okhla Phase 2?

Work Location: In person

📌 Service Coordinator (HVAC) (Okhla)
🏢 Magneto CleanTech
📍 Okhla