– SENIOR SECURITY ASSISTANT

Department: Security

Designation: Senior Security Assistant

Reports To: Security Supervisor

Location: Hotel Premises

Industry: Hospitality – 4-Star Hotel

Job Summary The Senior Security Assistant is responsible for maintaining the safety and security of guests, employees, visitors, hotel property, and assets. The position involves supervising routine security activities, monitoring access and movements, responding to incidents, and ensuring compliance with hotel security procedures.

Key Responsibilities

- Monitor and maintain security throughout the hotel premises, including guest areas, staff areas, entrances, parking areas, and service areas.
- Conduct regular security patrols and report any suspicious activity or safety concerns.
- Monitor CCTV cameras and immediately report unusual or unauthorized activities.
- Control and monitor entry and exit of employees, contractors, visitors, and vehicles.
- Verify staff, visitor, and contractor access according to hotel procedures.
- Maintain proper records of security incidents, visitor movements, lost and found items, and other security-related activities.
- Respond promptly to emergencies, accidents, disturbances, fire alarms, and other security incidents.
- Assist in evacuation procedures and emergency response activities.
- Ensure proper implementation of hotel security policies and standard operating procedures.
- Support the Security Supervisor in maintaining discipline and security among staff.
- Monitor staff entrances, service lifts, loading/unloading areas, and restricted areas.
- Assist in preventing theft, unauthorized access, property damage, and other security risks.
- Coordinate with Front Office,



Housekeeping, Engineering, F&B;, HR, and other departments when security assistance is required.
- Handle guest complaints or security-related concerns professionally and courteously.
- Maintain confidentiality of guest, employee, and hotel information.
- Assist during VIP movements, special events, functions, and high-occupancy periods.
- Check security equipment and report defects or maintenance requirements.
- Ensure proper handover of security duties and pending incidents between shifts.
- Perform any other security-related duties assigned by the Security Supervisor/Manager.

Emergency & Fire Safety Responsibilities
- Respond immediately to fire alarms and other emergency situations.
- Assist the Fire & Safety team during emergencies and evacuation.
- Familiarize yourself with emergency exits, fire extinguishers, fire panels, assembly points, and emergency procedures.
- Participate in fire drills, mock drills, and emergency training programs.
- Provide basic first aid assistance when trained and required.

Required Qualifications
- Minimum Plus Two / Higher Secondary qualification.
- Security training or relevant certification preferred.
- Previous experience in hotel security, hospitality, corporate security, or a similar environment preferred.




- Experience in a 4-star/5-star hotel will be an advantage.
- Basic knowledge of fire safety and emergency procedures.
- Basic computer and CCTV monitoring skills preferred.

Experience Minimum 2–4 years of relevant security experience, preferably in a hotel or hospitality environment.

Key Skills

- Good observation and alertness
- Communication and interpersonal skills
- Leadership and team coordination
- Crisis and emergency handling
- CCTV monitoring
- Access control
- Incident reporting
- Guest handling
- Discipline and punctuality
- Ability to work under pressure
- Basic computer knowledge

Grooming & Behaviour
- Well-groomed and physically presentable.
- Clean and neat uniform at all times.
- Good personal hygiene.
- Polite and professional behaviour with guests and employees.
- Must maintain confidentiality and demonstrate integrity.
- Should be physically fit and capable of standing/walking for extended periods.

Working Conditions
- Willingness to work in rotational shifts, including night shifts.
- Ability to work on weekends and public holidays as required.
- Must remain alert and attentive throughout the duty period.

Performance Indicators
- Effective protection of hotel guests, employees, and property.
- Timely reporting and handling of security incidents.
- Proper maintenance of security registers and records.
- Compliance with hotel security and safety procedures.
- Professional handling of guests and employees.
- Effective coordination with other departments and emergency services.

Pay: ₹25,000.00 - ₹26,000.00 per month

Perks

- Versatile schedule
- Food provided

Work Location: In person

📌 Senior Security Assistant (Kochi)
🏢 Avenue Hotels And Resorts
📍 Kochi