Designation/Role: Process Associate / Sr.

Process

Associate

Department: Accounts Receivable

Work Timing: Night Shift

Qualification: Minimum HSC/10+2 Equivalent (Any Graduate Preferred)

Skill

- Claims Management and/or Customer Service experience preferred.
- Ability to maintain high productivity, quality, and accuracy.
- Excellent written and verbal communication skills.
- Working knowledge of Microsoft Office Suite.
- Ability to work independently and multitask.

Experience: 1 to 3 years' experience in US Calling Process.

Job Responsibilities

- Review patient accounts and follow up on outstanding balances.
- Follow up with insurance payers regarding claim status.
- Handle claim denials and appeals.
- Document actions taken in internal/client systems.
- Adhere to HIPAA and compliance requirements.
- Maintain current knowledge of payer regulations.
- Meet productivity, quality, and client service goals.

📌 Senior Process Associate (Hyderabad)
🏢 Infinx
📍 Hyderabad