Senior Post Sales Executive

PowerLaw Private Limited | Full time | Remote (India) | IST Hours | ₹20,000 – 80,000/month + Performance Pay

PowerLaw helps Indian D2C brands reach #1 in their Amazon category within 90 days. We operate on a performance-based model, with our compensation tied directly to the incremental growth we deliver for our clients.

We are looking for a Senior Post Sales Executive to take ownership of our post-sales operations ensuring that client onboarding, coordination, and account management are handled with consistency, precision, and a high standard of service.

KEY RESPONSIBILITIES

- Own end-to-end post-sales delivery across multiple client accounts
- Serve as the primary point of contact for clients, ensuring timely and professional communication
- Coordinate with internal teams to ensure deliverables remain on track
- Follow up on payments, documentation, and approvals to closure
- Maintain accurate and up-to-date records across Excel, Google Sheets, and CRM systems
- Manage Amazon Seller Central operations, including troubleshooting and issue resolution
- Provide guidance and support to junior team members on client handling and account operations
- Proactively identify and resolve operational issues before they escalate

REQUIREMENTS

- Minimum 3 years of hands-on experience managing Amazon Seller Central accounts
- 4+ years of overall experience in post-sales, client servicing, account management, or operations
- Demonstrated experience handling client escalations and complex account situations
- Strong proficiency in Excel and Google Sheets; working knowledge of CRM platforms
- Excellent communication skills in English and Hindi




- Strong organizational skills with the ability to manage multiple priorities independently

Please note: Amazon Seller Central experience is a mandatory requirement for this role. Candidates without this experience are requested not to apply.

COMPENSATION AND BENEFITS

₹20,000 – ₹80,000 per month, based on experience, plus performance-based incentives. This is a fully remote position with direct access to leadership and a clear growth path into Customer Success, Account Management, or Operations leadership as the company scales.

Benefits: Work from home, versatile schedule, paid sick leave

Keywords: Senior Post-Sales, Customer Success, Client Servicing, Account Management, Amazon Seller Central, Amazon Account Management, CRM, Excel, Google Sheets, D2C, E-commerce, Client Onboarding, Client Retention, Escalation Management

Pay: ₹20,000.00 - ₹80,000.00 per month

Benefits

- Flexible schedule
- Paid sick time
- Work from home

Application Question(s):
- Please describe your experience managing Amazon Seller Central accounts, including the specific activities and responsibilities you have handled.
- Describe a situation where you managed a client escalation or a complex account issue. What was the outcome?
- How many client accounts have you managed simultaneously, and how do you prioritize when multiple accounts require urgent attention at the same time?
- Describe a process or system improvement you introduced in a previous post-sales or operations role, and the impact it had.
- Have you mentored or supported junior team members in client handling or account operations? Please share an example.
- What was the average ACoS (Advertising Cost of Sales) you maintained for the accounts and brands you were handling?

Work Location: Remote

📌 Senior Post Sales Executive (India)
🏢 Powerlaw private
📍 India