Network Engineer

Experience : 10+ Years

WorkMode : Remote

Minimum 5+ years in a third-line (L3) or senior helpdesk/service desk/cloud operations role within an MSP or MSSP environment

At least 2 years in a technical leadership, senior escalation, or mentorship capacity

Extensive experience supporting enterprise Windows environments, Microsoft Azure, Office 365, and hybrid infrastructure

Proven track record leading major incident resolution and driving RCA in client-facing environments with stringent SLAs

Hands-on experience with Jira Service Management for project and change management

Technical Skills

Subject matter expert in Microsoft Azure (Azure AD, AVD, Networking, Automation, Conditional Access, ExpressRoute) and Office 365 administration

Advanced Windows Server administration (2016/2019/2022): AD architecture, GPO design, DNS/DHCP, DFS, Certificate Services, PowerShell automation

Expert-level Windows desktop troubleshooting and endpoint management (Intune, Autopilot, SCCM/MECM)

Advanced networking: TCP/IP, VLANs, routing (OSPF, BGP basics), subnetting, wireless enterprise design, WAN optimization

Robust Fortinet FortiGate experience: advanced firewall policies, SD-WAN, VPN (SSL and IPsec), IPS/IDS, HA configurations

Advanced Cisco Meraki management and intermediate Cisco IOS networking (switching, routing, ACLs)

VMware ESXi and virtualization: capacity planning, performance tuning, migration, host management





Advanced PowerShell scripting and automation experience with proven results in reducing manual overhead

Experience with monitoring/alerting platforms (e.g., PRTG, Datadog, Azure Monitor, LogicMonitor)

Leadership and Soft Skills

Demonstrated technical leadership ability with experience guiding, coaching, and developing junior and mid-level engineers

Exceptional client communication skills with the ability to manage expectations and deliver difficult messages professionally

Strong organizational skills with the ability to manage competing priorities across multiple clients and team responsibilities

Strategic thinker with a proactive approach to identifying and resolving operational challenges before they impact service delivery

ITIL Foundation certification or demonstrated working knowledge of ITIL service management frameworks

Nice to Have

Microsoft certifications: AZ-104, AZ-305, AZ-500, MS-102, or similar

Fortinet NSE 4+ certifications

Cisco CCNP, CCNA, or Meraki certifications

ITIL Intermediate or higher certifications

Experience with SIEM platforms, EDR solutions, and security incident response

DevOps exposure: CI/CD pipelines, Infrastructure as Code (Terraform, ARM/Bicep templates)

SQL proficiency for operational reporting and data analysis

Prior experience in financial services, hedge fund, or trading technology environments A degree in Computer Science, Information Technology, or related field"

📌 Senior Network Engineer (India)
🏢 Adroit India
📍 India