Senior Manager Product Management CRM (Delhi)

Senior Manager Product Management CRM (Delhi)

24 Sep
|
Spectrum
|
Delhi

24 Sep

Spectrum

Delhi

- Own CRM product roadmap
- Gather business requirements from Sales, Customer Service, Marketing and Operations

- Manage Salesforce Sales Cloud, Service Cloud and integrations

- Work with Technology, Salesforce implementation partners and business stakeholders

- Design customer lifecycle journeys
- Drive automation across lead management, onboarding, servicing and campaigns

- Prioritize backlog and manage sprint planning

- Prepare BRD, PRD, User Stories and Acceptance Criteria

- Ensure seamless integration with trading, onboarding, back office and marketing platforms

- Track product adoption and business KPI

📌 Senior Manager Product Management CRM (Delhi)
🏢 Spectrum
📍 Delhi

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