Language: Hindi – Mandatory | English – Excellent Proficiency
Experience: 5+ Years
Job Summary
We are looking for an experienced Senior Manager – Pre-Sales / Sales to lead and drive the performance of large Pre-Sales / Sales teams in a high-growth environment.
The ideal candidate should have strong experience in EdTech Sales / Pre-Sales , team management, sales funnel management, lead qualification, target achievement and customer engagement. The candidate will be responsible for managing Business Development Managers and Business Development Associates and driving sales-qualified leads and revenue outcomes.
Key Responsibilities
- Lead and manage a team of Business Development Managers and Business Development Associates .
- Directly manage the performance and growth of 5+ Manager-level and 50+ Associate-level Pre-Sales executives .
- Drive achievement of sales-qualified leads (SQL) targets and business outcomes.
- Build and manage systematic Sales Funnels , ensuring effective lead tracking, follow-ups and conversions.
- Continuously monitor, coach and train the Pre-Sales/Sales team to improve performance and qualification rates.
- Take ownership of the complete Pre-Sales Closing Lifecycle , including outbound calling, follow-ups, lead qualification and lead management.
- Monitor and optimise Customer Acquisition Cost (CAC) while driving sales outcomes.
- Set and track weekly and monthly sales-qualified lead targets .
- Provide regular feedback on lead quality, customer behaviour, market demand and competition .
- Work closely with the Marketing team to share insights and improve lead quality.
- Handle customer escalations and improve overall Customer Experience .
- Define individual sales targets, responsibilities and performance expectations for team members.
- Provide timely solutions and responses on critical business and customer issues.
- Counsel prospective learners and provide career guidance related to available learning and career opportunities.
Mandatory Requirements
- 5+ years of experience in Sales / Pre-Sales , preferably in EdTech .
- 3+ years of experience managing or heading Sales / Pre-Sales teams .
- Proven experience managing large Sales / Pre-Sales teams .
- Strong experience in Sales Funnel Management, Lead Qualification and Lead Conversion .
- Proven track record of achieving Sales Targets / SQL Targets .
- Strong experience in Team Management, Coaching and Performance Management .
- Strong communication, presentation and interpersonal skills .
- Strong sales mindset with a target-oriented approach.
- Excellent English communication skills .
- Native / Fluent Hindi is mandatory .
Preferred Experience
- Experience in EdTech Sales / Pre-Sales .
- Experience managing Business Development Managers (BDMs) and Business Development Associates (BDAs) .
- Experience in Inside Sales / Outbound Sales / Pre-Sales environments.
- Experience managing high-volume lead qualification and follow-up processes .
- Experience working in a high-growth startup .
- Proficiency in an additional regional language will be an advantage.
Personal Attributes
- Self-Motivated and Results-Oriented
- Robust Leadership and People Management skills
- Adaptable and comfortable working in a fast-paced environment
- Strong Interpersonal and Communication Skills
- Customer-focused with strong empathy and patience
- Highly target-driven with strong ownership and accountability
Work Location & Schedule Work From Office – Hindi-Speaking Region