Compensation: Up to ₹1,00,000 per month [In-Hand]

Final compensation will depend on experience, skill set, overall fitment and interview performance.

Please apply only if this compensation range is aligned with your expectations.

Location: Gurugram | On-site

Employment Type: Full-time

About the Role

We are looking for a Senior Manager – D2C Business & Growth to take end-to-end ownership of the growth and performance of our e-commerce business.

We are a luxury spiritual and lifestyle D2C brand, and this role will work closely with the founders while overseeing multiple functions including e-commerce, growth, marketing, brand, customer experience and business operations.

This is a hands-on business ownership role , not a purely strategic or people-management position.

The person should be capable of looking at the business as a whole, identifying growth opportunities and bottlenecks, setting priorities and ensuring different teams work together towards revenue and profitability goals.

Key Responsibilities

- Own overall D2C revenue, growth and business performance
- Track profitability, unit economics and key commercial metrics
- Own website/e-commerce performance, conversion rates and customer journey
- Drive customer acquisition across paid, organic, social and influencer channels
- Oversee performance marketing metrics including CAC, ROAS and channel profitability
- Drive CRM, retention, repeat purchases and customer LTV
- Oversee brand positioning and consistency across customer touchpoints
- Monitor product/category performance, merchandising and pricing
- Identify opportunities to improve AOV, conversion and repeat purchase rate




- Coordinate inventory requirements with operations and fulfilment teams
- Improve overall customer experience across the purchase journey
- Build and review dashboards, forecasts and performance reports
- Set targets across relevant teams and ensure accountability
- Work cross-functionally with marketing, creative, content, e-commerce and operations
- Identify and execute new growth channels, partnerships and business opportunities
- Work closely with the founders on business strategy and execution

What We're Looking For
- 4–8 years of relevant experience in D2C, e-commerce, consumer brands or digitally led businesses
- Experience owning revenue or business metrics rather than only managing campaigns
- Strong understanding of e-commerce and Shopify ecosystems
- Good understanding of performance marketing, CRM, retention and customer acquisition
- Comfortable working with P&L;, unit economics, dashboards and business data
- Strong commercial and analytical thinking
- Ability to manage multiple functions simultaneously
- Comfortable working in a rapid-moving, founder-led environment
- Ability to switch between strategy and hands-on execution
- Experience with luxury, premium, lifestyle, fashion, beauty, wellness or similar consumer brands will be preferred

Who Will Do Well in This Role

Someone who naturally asks

“What is stopping the business from growing, and what do we need to fix next?”

rather than limiting themselves to one department or function.

You should be comfortable looking at acquisition, conversion, product, pricing, content, brand, customer experience, retention and operations together and prioritising what will have the greatest impact on the business.

📌 Senior Manager –C Business & Growth (Gurugram)
🏢 Vani Kabir Multiverse
📍 Gurugram