We are looking for an experienced Senior Immigration Consultant to assess client profiles, recommend suitable immigration pathways, and manage clients throughout the immigration process.
Key Responsibilities
- Conduct detailed consultations and assess client eligibility.
- Analyze education, work experience, age, language proficiency, and other profile factors.
- Explain suitable immigration programs and application procedures to clients.
- Handle client cases from initial consultation through documentation and application stages.
- Review documents for accuracy and completeness.
- Coordinate with documentation, legal, and processing teams.
- Maintain regular follow-ups with clients and provide case updates.
- Handle client queries and resolve case-related concerns professionally.
- Maintain accurate case records and update CRM systems.
- Support the team in achieving monthly business and conversion targets.
- Stay updated on relevant immigration policies and program changes.
Requirements
- 2+ years of experience in immigration consultancy.
- Robust knowledge of Canada immigration programs; knowledge of Australia or other destinations is an advantage.
- Excellent communication and client-handling skills.
- Strong counselling, negotiation, and problem-solving abilities.
- Good documentation and organizational skills.
- Target-oriented with the ability to manage multiple client cases.
- Good English communication skills; Malayalam proficiency is an advantage.