- Generate and distribute management reports in an accurate and timely manner.
- Develops MIS documentation to allow for smooth operations and easy system maintenance.
- Provide recommendations to update current MIS to improve reporting efficiency and consistency.
- Perform data analysis for generating reports on a periodic basis.
- Develop MIS system for customer management and internal communication.
- Provide robust reporting and analytical information support to the management team.
- Generate both periodic and ad hoc reports as needed.
- Understand customer problems and provide appropriate technical solutions.
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring customer issues.
Provide customer support and assistance in issue troubleshooting and resolution.