Role &

- Responsibilities:

- Lead and manage the operations team to ensure effective handling of bookings

- Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution

- Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes

- Ensure consistent supply by onboarding new partners& vendors and launch new cities and services

- Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention

- Define and analyze metrics and KPIs to efficiently track progress

Perks:

- Incentives &
- Bonuses

- Special Meals&

- Food Trials

- Flexible Timings

- Full of Learnings

- Rewards &

- Recognition

Other Details:

- Need people who are energetic,

- confident and street-smart

- Excellent written and communication skills

- Great negotiation and soft skills

- Foodies are preferred

📌 Senior Customer Support Executive (Noida)
🏢 Coox Online
📍 Noida