About the Company

Bristlecone, a Mahindra company, is a leading supply chain and business analytics advisor, rated by Gartner as one of the top ten system integrators in the supply chain space. We have been a trusted partner to global enterprises such as Applied Materials, Exxon Mobil, Flextronics, Nestle, Unilever, Whirlpool, and many others

About the Role

ROLE SUMMARY Supports and executes OCM activities across AI-driven business transformation projects. Responsible for operational execution, stakeholder coordination, multi-channel communications, training support using Digital Adoption Platforms (DAP), change deliverables, analysis/tracking, and project documentation.

Qualifications/Experience

- Relevant : 3-10 years plus years relevant experience in Change management.
- Minimum of bachelors degree Business, Engineering or Computer Science, HR
- Techno Commercial knowledge
- Change Management certification Prosci good to have .
- Consulting Experience is must
- Supply chain /S4 Hana experience is added advantage

Responsibilities

- Supports and executes OCM activities across AI-driven business transformation projects.
- Responsible for operational execution, stakeholder coordination, multi-channel communications.
- Provides training support using Digital Adoption Platforms (DAP).
- Delivers change deliverables, analysis/tracking, and project documentation.
- Interacts with project team members & client SMEs via digital collaboration tools.
- Participates in virtual/hybrid workshops with stakeholder coordination.
- Performs data analysis & synthesizes findings using AI-assisted tools.
- Identifies delivery risks/issues using change analytics.
- Supports root-cause analysis with data-driven insights.
- Escalates issues appropriately using digital governance channels.
- Prepare multi-channel communication materials using AI content tools.
- Maintain project trackers & change adoption dashboards.




- Support digital training logistics using DAPs & e-learning platforms.
- Support change impact analysis & real-time readiness surveys.
- Create status reports using data visualization & AI tools.
- Support small projects/workstreams and medium/large programs.

Required Skills

- CORE FUNCTIONAL SKILLS

- Change Management Fundamentals
- Understanding of OCM methodologies (PROSCI ADKAR, Kotter's 8-Step, Agile Change)
- Organizational readiness assessment & adoption monitoring support
- Stakeholder analysis, mapping & sentiment tracking
- Change impact assessment, change fatigue & saturation awareness
- AI & Digital Transformation Skills
- Basic understanding of Generative AI tools (ChatGPT, Copilot, Claude)
- Awareness of Digital Adoption Platforms (WalkMe, Whatfix, Pendo)
- Basic AI prompt engineering for communication & content creation
- Understanding of employee resilience concepts during transformation
- Data & Communication Skills
- Multi-channel communication planning & AI-assisted content drafting
- PowerPoint storytelling & data visualization using AI tools
- Excel reporting, adoption dashboards & change analytics
- Training documentation, e-learning & microlearning content support
- Virtual/hybrid meeting facilitation & digital collaboration tools

- FOUNDATIONAL COMPETENCIES

- Competency

- Expectation
- Communication Transparent communication through digital channels, AI tools & collaboration platforms
- Analytical Thinking Data-driven analysis of change impacts using analytics tools & AI-assisted insights
- Digital & AI Agility Quick adaptation to AI tools, DAPs & virtual collaboration; demonstrates AI literacy
- Collaboration Effective cross-functional work with hybrid/remote teams using digital-first engagement
- Ownership Accountability for assigned tasks; delivers with minimal supervision in agile settings
- Attention to Detail Accuracy, consistency & quality in deliverables using AI-assisted quality checks

📌 Senior Consultant (Bengaluru)
🏢 Bristlecone
📍 Bengaluru