Company Overview:

To provide a gourmet dining experience inspired by New York cuisine while fostering companionship between pets and their families.

To become the leading destination for pet-friendly dining experiences, promoting healthy lifestyles and meaningful connections.

· Compassion and Care

· Quality and Integrity

· Innovation in Pet Nutrition

· Proactive Healthcare

· Mental Well-being and Socialization

· Safety and Sustainability

Position Overview:

We are seeking a dynamic and experienced Senior Barista with exceptional managerial skills to join our team. The ideal candidate will be passionate about coffee, dedicated to delivering outstanding customer service, and capable of leading a team to success. As a Senior Barista, you will not only excel in crafting exquisite coffee beverages but also demonstrate strong leadership qualities in managing day-to-day operations and mentoring junior staff members.

Responsibilities:

1. Coffee Preparation and Service:

- Expertly prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, while maintaining consistency and quality.
- Ensure adherence to standard recipes, brewing techniques, and presentation standards to meet customer expectations.

1. Team Leadership and Management:

- Provide guidance, training, and mentorship to junior baristas, fostering a collaborative and supportive work workplace.
- Delegate tasks effectively, manage workflow, and ensure smooth operations during peak hours to meet customer demand.

1. Customer Engagement and Satisfaction:

- Interact with customers in a friendly, professional manner, addressing inquiries, providing recommendations,



and ensuring a positive cafe experience.
- Handle customer complaints or concerns promptly and resolve them to the satisfaction of the customer and the company.

1. Inventory Management and Ordering:

- Oversee inventory levels of coffee beans, syrups, milk, and other supplies, and coordinate with management to place timely orders and prevent stockouts.
- Monitor product quality, expiration dates, and storage conditions to minimize waste and ensure freshness.
- Build relationships with suppliers, vendors, and local businesses to support sourcing initiatives and foster community connections.

1. Quality Control and Assurance:

- Conduct regular inspections of equipment, workstations, and service areas to maintain cleanliness, organization, and compliance with health and safety standards.
- Perform quality checks on beverages, ensuring consistency, taste, and presentation meet company standards.

1. Operational Efficiency and Cost Control:

- Implement strategies to optimize operational efficiency, streamline processes, and reduce costs while maintaining service quality.
- Monitor expenses, track revenue, and analyze sales data to identify opportunities for improvement and maximize profitability.

1. Training and Development:

- Plan and conduct training sessions for staff on coffee preparation techniques,



customer service best practices, and company policies and procedures.
- Continuously evaluate staff performance, provide feedback, and identify opportunities for skill development and advancement.

Qualifications:

- Proven experience as a barista in a high-volume cafe environment, with at least Four (4) of experience in a leadership or managerial role.
- Extensive knowledge of coffee preparation techniques, equipment, and specialty coffee trends.
- Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent customer service skills, with a passion for delivering memorable experiences to customers.
- Solid understanding of cafe operations, including inventory management, financial analysis, and regulatory compliance.
- Flexibility to work varied shifts, including weekends and holidays, as needed.

If you are a skilled barista with proven leadership abilities and a passion for coffee, we invite you to join our team as a Senior Barista. Apply now to be part of a vibrant and dynamic cafe environment where you can showcase your talents and make a meaningful impact on our customers and team members. Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Food provided
- Paid sick time
- Paid time off

Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:
- Bachelor's (Preferred)

Experience:
- total work: 2 years (Preferred)

Language:
- English (Required)

Work Location: In person

📌 Senior Barista @ Award Winning Cafe (HSR Layout)
🏢 Paws N Collars
📍 HSR Layout