Your Role & Responsibilities

- Operates the IT systems or applications according to Standard Operating Procedures and Operations Manuals
- Performs Request Fulfilment activities (e.g. user management, provide new instances of databases, etc.)
- Supports the Incident Management activities according to the respective process to reduce service interruption or decrease of service quality to the minimum and according to agreed OLAs and SLAs
- Ensures that all components are continually monitored and identifies potential problems or trends before failures or performance degradation occur

Typical Tasks

- Implements monitoring activities for IT infrastructure components and applications based on defined monitoring procedures
- Supports the Change Management Process by performing changes on IT Infrastructure components or applications
- Executes and monitors system or application backups
- Validates that batch jobs are executed as planned
- Performs Patch Management activities
- Performs implementation actions regarding the deployment of new releases




- Analyses and remedies failures or restores systems after breakdown
- Maintains the operational knowledge base

Your Skills & Strengths

- Academic background: Computer Science or similar studies
- 3-4 years of experience in one of the market leading PAM solutions, preferably CyberArk
- 3-4 years of experience in one of the market leading SSO solutions, preferably CyberArk Identity and WorkspaceONE
- 3-4 years of experience in one of the market leading MFA solutions
- Positive knowledge of ITIL framework

- Optional Skills
- Linux and/or Windows Operating System knowledge

- Certificate Management

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people. Do you have any questions? [email protected]

📌 Secure Authentication Service Junior Operations Specialist (Pune)
🏢 MAHLE
📍 Pune