Job Title: SAP Lead - Sales and Distribution

` Job Purpose/Scope ` The SAP GIC Lead - Sales and Distribution (SD) is a hands-on functional lead who initially provides business support, process analysis, SAP configuration expertise, and solution ownership for end-to-end Order-to-Cash (OTC) processes. As the role matures, this position is expected to take increasing ownership of SAP SD project delivery, future enhancements, global rollouts, and new S/4HANA implementations.

The role partners with business and IT stakeholders to stabilize and improve the current SAP S/4HANA environment while building the capability to lead fit-to-standard design, implementation planning, testing, cutover, hypercare, and adoption activities for future initiatives. Working in a matrixed, global environment, the role collaborates closely with the US-based team and supports users across the US and other global entities.

` Core Skills & Expertise ` Business support, OTC ownership & SAP SD functional leadership

- Hands-on SAP S/4HANA Sales & Distribution (SD) support and leadership across OTC, including order management, pricing, billing, delivery/shipping, returns, credit/debit memos, and credit management including FSCM Credit Management
- Cross-module understanding of SD integration points with MM, FI/CO, and logistics execution; strong SD-EWM mechanics knowledge is a plus (outbound delivery/status flows, HU/packing, PGI timing, qRFC/queue monitoring)
- Progressive project leadership capability, including the ability to lead SD workstreams, coordinate business stakeholders, drive issue resolution, and support future SAP enhancements, rollouts, and implementations

Pricing & commercial conditions

- Hands-on design and optimization of SAP pricing condition technique (condition tables, access sequences, pricing procedures, account keys, pricing procedure determination)
- Advanced pricing functions (scales, group conditions, header conditions, condition exclusion)
- Working knowledge of pricing requirement and calculation routines (VOFM) for advanced pricing logic and troubleshooting

Controls, credit & compliance

- FSCM Credit Management concepts in an OTC context (credit segments, checks, workflows)
- Eligibility and restriction controls (e.g., inclusion/exclusion and listing/exclusion) to support controlled product compliance and business rule enforcement

Documents, outputs & templates

- S/4HANA Output Management (Output Control) knowledge for sales and billing documents, including template governance and output monitoring

Integrations (tax, commissions, shipping/carriers, OMS/EDI)

- Experience supporting integrations with external platforms (commissions, tax engines, shipping/carrier solutions, 3rd-party order management applications), including interface monitoring and issue resolution

Fulfillment & availability

- Advanced Available-to-Promise (aATP) / ATP concepts and configuration exposure (product allocation, backorder processing, supply confirmation), aligned to fulfillment and inventory processes
- SAP Fiori user experience, app enablement, and a fit-to-standard mindset for modern S/4HANA processes

Delivery excellence, support & compliance Project delivery, implementation readiness & future leadership

- Ability to grow from business support and enhancement delivery into leading SD project workstreams, implementation activities, testing coordination, cutover readiness, and post-go-live support
- Strong fit-to-standard mindset with the ability to document decisions, manage risks/issues, coordinate across SAP modules, and help establish scalable GIC delivery practices
- Strong requirements elicitation, solution design, documentation, and testing discipline (unit/integration/UAT)
- Production support mindset: incident/problem management, root-cause analysis, and continuous improvement
- Stakeholder management in a matrixed, global workplace; strong communication and collaboration skills
- Experience working in regulated/controlled industries (e.g., medical device) with awareness of validation, audit,



and compliance considerations `Duties/Responsibilities `

SAP GIC Lead - Sales and Distribution (SD)
- Support and own end-to-end OTC. Provide hands-on business support and functional ownership for SAP S/4HANA SD across the full Order-to-Cash lifecycle, including order management, pricing, billing, delivery/shipping, returns, credit/debit processing, and related master data.

- Quote-to-order and agreements. Support inquiries/quotations and contracts/agreements (including scheduling agreements), covering copy control, approval workflows, and document/process completeness checks.

- Pricing. Design, enhance, and troubleshoot pricing (condition technique, advanced pricing logic, and pricing-related controls) to support accurate and compliant commercial outcomes.
- Credit and order controls. Configure and support FSCM Credit Management and eligibility controls (inclusion/exclusion, listing/exclusion, order blocks) to enforce customer/material restrictions and controlled product requirements.

- Billing and outputs. Own and optimize S/4HANA Output Management (Output Control) for sales and billing documents, including form/template governance, partner/output determination, and output monitoring/reprocessing to ensure accurate customer-facing documentation.

- Rebates / commissions / settlements. Support rebate, commission, and chargeback scenarios using S/4HANA Settlement Management / Condition Contract Management, including accrual setup/monitoring, settlement execution, and operational reporting.
- Integrations. Manage and troubleshoot integrations between SAP and third-party systems (commissions, tax, shipping/carrier execution, EDI, and other order management solutions); partner with technical teams on integration patterns, monitoring, and error handling.

- Availability and fulfillment alignment. Design, support, and optimize ATP/aATP capabilities (product allocation, backorder processing, supply confirmation) to improve promise reliability and align inventory and fulfillment execution with Supply Chain and logistics teams.

- Batch-managed fulfillment. Design and support batch-managed SD processes (batch determination/search strategies used during order entry, delivery, and picking), ensuring alignment with quality, traceability, and regulated-industry requirements.
- Cross-functional process integrity. Collaborate with cross-functional teams (MM, FI/CO, LE/Shipping, and optionally WM/EWM) to ensure end-to-end process integrity and accurate financial and logistical outcomes.

- Solution delivery and workstream leadership. Lead functional design, configuration, testing, and deployment of SD enhancements and defect fixes while building the capability to lead SD workstreams for larger projects and future implementations.

- Test automation rollout. Define, implement, and drive adoption of test automation for SAP SD/OTC processes and key integrations (regression suites, smoke tests, and automated validation of critical pricing/order-to-cash scenarios) to improve release quality and reduce cycle time.
- Production support. Provide production support for SD and integration-related incidents, including root-cause analysis, corrective actions, and stakeholder communication; meet defined service levels.

- Implementations and rollouts. Initially support new SAP S/4HANA implementations and rollouts through fit-to-standard workshops, requirement translation, configuration,
- data readiness, integration testing, cutover planning, and hypercare; over time, lead SD implementation activities and coordinate delivery across business, functional, technical, and integration teams.

- Project planning and execution. Support project planning, status tracking, risk/issue management,



dependency coordination, stakeholder communication, and readiness activities for SD-related initiatives, with the expectation of assuming greater project leadership responsibility as business knowledge and delivery maturity increase.

- User experience enablement. Enable and improve user experience through SAP Fiori app adoption, role-based access alignment, and process guidance to increase productivity.
- Continuous improvement. Partner with business stakeholders to analyze performance and identify OTC improvements (cycle time, accuracy, compliance, customer experience) and translate opportunities into actionable changes.

- Knowledge, documentation, and change management. Create and maintain functional specifications, process flows, system documentation (configuration/work instructions), test scripts, training documentation/materials, and knowledge articles; support change management and end-user training while operating effectively in a matrixed, global environment. `Qualifications

`

SAP GIC Lead - Sales and Distribution (SD)

Required qualifications

- Bachelor s degree in Information Technology, Computer Science, Engineering, Business, or a related field (or equivalent practical experience).

- 10+ years of progressive SAP Sales & Distribution (SD) experience, including configuration, production support, business process analysis, solution design, testing, and enhancement delivery across end-to-end Order-to-Cash (OTC) processes.

- Leadership role in at least two SAP implementations, market rollouts, ECC-to-S/4 transformations, or major SAP Finance programs, with accountability for solution design, configuration oversight, testing, cutover, go-live readiness, and post-go-live stabilization.
- Demonstrated ability to design, configure, and support core SD/OTC processes in production (e.g., sales order management through delivery and billing), including strong troubleshooting skills.

- Demonstrated experience integrating SAP with third-party solutions (e.g., tax, commission, shipping/carrier, EDI/OMS), including interface troubleshooting and partnering with integration/development teams.

- Working knowledge of cross-module integration points (SD with MM and FI/CO, and LE/Shipping). Exposure to WM/EWM is a strong plus.
- Strong analytical and documentation skills; ability to translate business requirements into functional designs and testable solutions.

- Demonstrated ability to partner with business stakeholders, facilitate process discussions, document decisions, and translate business needs into practical SAP solutions while developing into a project/workstream leadership role.

- Excellent written and verbal communication skills; proven ability to work effectively in a matrixed, global team supporting US and other entities (including overlap with US business hours as needed).

Preferred / nice-to-have

- Experience in regulated/controlled industries (e.g., medical device) with understanding of compliance, audit readiness, and validation considerations.

- Exposure to SAP Global Trade Services (GTS) and trade/export compliance concepts (export controls, sanctioned party screening, embargo checks), including familiarity with Incoterms, export documentation, and country-of-origin / preference implications.
- Experience delivering projects using SAP Activate methodology (fit-to-standard workshops, backlog management, and structured testing/cutover approaches).
- Integration tooling exposure (e.g., IDoc/ALE/EDI, SAP APIs/OData services, SAP Integration Suite (CPI) or SAP PI/PO).

- Data migration exposure using S/4HANA Data Migration Cockpit / LTMC (and/or LSMW/BAPI-based approaches), including reconciliation/validation support.
- Exposure to SAP Business AI capabilities (including Joule) and interest in adopting modern SAP innovations relevant to SD.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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