Role & responsibilities

4+ years of hands-on SAP BTP engineering experience including Cloud

Foundry, SAP Cloud Identity Services, and Destination Service configuration.

- Proven experience building and deploying custom Joule agents in Joule Studio

(pro-code path) with tool definitions wired to SAP backend systems via OData or REST APIs.

Classification: Internal

- Demonstrated, production experience enabling Agent-to-Agent (A2A)

integration between SAP Joule and ServiceNow AI Agent Studio including Agent Card authoring, External Agent Provider registration, credential aliasing,

and A2A protocol handshake validation.

- Robust command of agentic AI frameworks (LangGraph, CrewAI, or equivalent)

and multi-agent orchestration patterns including delegation, fallback, and async response handling.




- Solid understanding of API security and authentication: OAuth 2.0, mutual TLS,

SAP IAS trust configurations, and BTP service bindings.
- Familiarity with ServiceNow platform internals — Now Assist AI Agents,

Integration Hub, Flow Designer, and Connection & Credential Aliases.
- Strong grasp of distributed systems design, API performance, and fault-

tolerance patterns relevant to multi-agent pipelines.
- Excellent communication skills with the ability to translate complex agent

topology designs for both engineering and business audiences.

Preferred candidate profile

📌 SAP BTP, SAP BASIS (Hyderabad)
🏢 Randstad
📍 Hyderabad