Role & responsibilities rk location Bangalore(Kodathi)

Salesforce

Salesforce Service Cloud

- 9-15 years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel, Routing, Debugging test cases.

- 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.

- 5+ years of hands-on experience in Aura, LWC, and JavaScript programming.

- Experience building Salesforce integrations with 3rd party apps and AppExchange products.

- Experience working in highly available, scalable, and secure systems.

- Effectively communicate technical requirements/design work to engineers and non-technical requirements to the business side.

- Experienced in Salesforce deployment (CI/CD, Jenkins) process.

- Comply with change management policies to ensure data integrity and system stability.

- Salesforce Service Cloud / Architect certifications.

- Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.

- It is a 80% admin and 20% developer role

📌 salesforce service cloud (Bengaluru)
🏢 WSNE Consulting
📍 Bengaluru