: Salesforce Agentforce developer

Location: Remote

Experience: 6+ Years in Salesforce | 2+ Years in Agentforce

Employment Type: Full-Time

About the Role

We are looking for a Salesforce Agentforce dev to lead the design, implementation, and governance of AI-powered autonomous agents on the Salesforce platform. You will be the technical authority bridging core Salesforce architecture with Agentforce to drive intelligent automation, productivity, and customer experience at scale. This is a strategic, hands-on role for someone who has deep Salesforce expertise and proven experience deploying Agentforce to solve complex enterprise problems.

Key Responsibilities

Architecture & Design

- Design end-to-end Agentforce solutions including AI agents, topics, actions, guardrails, and data integrations within Salesforce
- Define scalable architecture for Salesforce Core + Data Cloud + Agentforce + Voice Cloud/Health Cloud ecosystems
- Create solution blueprints, HLD/LLD, and integration patterns for autonomous agents across Sales, Service, and Marketing

Implementation & Delivery

- Lead Agentforce implementation: agent creation, prompt engineering, action setup, and testing
- Configure and extend Salesforce Core, Flow, Apex, LWC, and APIs to support agent capabilities
- Ensure security, compliance, and data governance for agent interactions

Leadership & Strategy

- Act as the subject matter expert for Agentforce to clients, stakeholders, and delivery teams
- Define best practices, reusable frameworks,



and CoE standards for Agentforce adoption
- Drive PoCs and demos to showcase business value of AI agents
- Mentor junior developers and architects on Salesforce + Agentforce patterns

Collaboration

- Partner with Product, Business, Data, and Security teams to align Agentforce roadmap with business outcomes
- Work closely with Salesforce, AI, and Cloud teams to troubleshoot and optimize performance

Required Skills & Qualifications

- 6+ years of overall experience in Salesforce ecosystem
- 2+ years of hands-on experience with Salesforce Agentforce / Einstein for Service / Copilot / Autonomous Agents
- Salesforce Certifications: Architect-level preferred. Must have `Application Architect` or `System Architect`. `Agentforce Specialist` or `Einstein AI` certs are a plus
- Deep expertise in Salesforce Core: Sales Cloud, Service Cloud, Data Cloud, Flow, Apex, LWC, Integration
- Strong understanding of LLMs, Prompt Engineering, RAG, and AI Governance in an enterprise context
- Experience integrating Agentforce with external systems via APIs, Mulesoft, or Platform Events
- Experience in Voice Cloud or Health Cloud is highly desirable
- Proven experience leading 2+ full-cycle Salesforce implementations

Positive to Have

- Experience with Azure OpenAI, AWS Bedrock, or similar LLM platforms
- Knowledge of data privacy, responsible AI, and compliance standards
- Prior consulting/client-facing experience

📌 Salesforce Agentforce Developer (India)
🏢 Ekloud
📍 India