– Sales Team Leader

Position: Sales Team Leader

Department: Sales

Reporting To: Sales Manager / Business Head

Job Summary

We are looking for a motivated and result-oriented Sales Team Leader to lead, monitor, and develop our sales team. The role involves ensuring achievement of sales targets, tracking individual and team performance, motivating team members, preparing regular reports, and maintaining a positive and productive team environment.

The ideal candidate should have strong leadership, communication, problem-solving, and team-management skills, with a proven ability to drive sales performance and retain team members.

Key ResponsibilitiesTeam Management & Monitoring

- Lead and manage the sales team to achieve individual and overall sales targets.
- Monitor daily activities, productivity, attendance, follow-ups, and customer interactions of team members.
- Track individual performance and identify gaps or areas requiring improvement.
- Conduct regular team meetings, performance reviews, and one-to-one discussions.
- Ensure team members follow the company's sales processes, policies, and standards.

Sales Target Achievement
- Set and communicate daily, weekly, and monthly sales goals for the team.
- Closely monitor target progress and take corrective actions whenever required.
- Support team members in converting leads and closing sales.
- Identify opportunities to improve sales performance and productivity.
- Work with the team to develop strategies for achieving and exceeding sales targets.

Team Motivation & Development
- Motivate team members to consistently achieve their targets.
- Recognize and appreciate good performance and encourage a healthy competitive workplace.
- Coach and mentor team members to improve their sales and communication skills.




- Identify training and development requirements within the team.
- Address performance issues through constructive feedback and appropriate action plans.

Reporting & Performance Analysis
- Prepare and submit daily, weekly, and monthly sales reports.
- Maintain accurate records of team performance, target achievement, leads, conversions, and follow-ups.
- Analyze sales data and provide insights to management.
- Highlight challenges, achievements, and areas requiring management support.
- Ensure timely and accurate submission of all required reports.

Employee Engagement & Retention
- Build a positive, supportive, and performance-driven team culture.
- Maintain strong relationships with team members and understand their concerns.
- Identify potential employee dissatisfaction or retention risks and address them proactively.
- Support new employees during onboarding and help them integrate into the team.
- Encourage teamwork, collaboration, and professional growth.
- Work closely with management/HR on employee performance, engagement, and retention matters.

Customer & Sales Support
- Assist the team in handling difficult customer situations and escalations.
- Support team members in important negotiations and sales closures when required.
- Ensure a high standard of customer service throughout the sales process.

Key Performance Indicators (KPIs)




- Achievement of monthly and quarterly sales targets.
- Individual and team productivity.
- Lead-to-sale conversion rate.
- Follow-up and customer engagement levels.
- Team attendance and activity levels.
- Employee retention and team stability.
- Quality and timely submission of sales reports.
- Team performance improvement.
- Customer satisfaction and complaint resolution.

Required Skills & Competencies
- Strong leadership and team-management skills.
- Excellent communication and interpersonal skills.
- Target-oriented and performance-driven approach.
- Good analytical and reporting skills.
- Ability to motivate, coach, and develop team members.
- Solid problem-solving and decision-making abilities.
- Good knowledge of sales processes and customer handling.
- Ability to work under pressure and meet deadlines.
- Good working knowledge of MS Excel/Google Sheets and CRM software.

Qualifications & Experience
- Bachelor's degree in Business, Marketing, Management, or a related field preferred.
- 2–5 years of experience in sales, with prior experience in a team-lead or supervisory role preferred.
- Experience managing sales targets and a sales team will be an advantage.

Preferred Personal Attributes
- Positive and energetic personality.
- Strong sense of ownership and accountability.
- Good listener and approachable team leader.
- Ability to motivate people and build trust.
- Result-oriented while maintaining a healthy team environment.
- Proactive and willing to take initiative.
- Strong organizational and time-management skills.

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Sales Team Leader (Palarivattom)
🏢 La Era International
📍 Palarivattom