Role & responsibilities

Jivoraa Education Pvt. Ltd. is hiring for Future Next Academy (FNA), its UK-focused EdTech brand. FNA runs live, weekend-only professional programmes in Data & AI, Finance and Growth for UK working professionals. We are hiring a Sales Team Lead to lead the admissions team from the floor: make every counsellor better on every call, and turn qualified leads into enrolments through strong, honest selling.

Please read before applying: we are an early-stage, founder-led startup with a small team. There are no layers of management and no ready-made playbook. You will be hands-on: coaching, listening to calls, taking calls and closing. You will build processes as you go. You need to be self-motivated and take ownership without being chased. If you want a large, fully structured team handed to you, this role is not the right fit.

Coach on the floor, every day - Listen to recorded and live calls daily, score them against a call-quality scorecard and give each counsellor specific feedback - Run daily huddles and regular role-plays on discovery, objection handling and closing - Spot patterns across the team (where calls stall, which objections lose sales) and fix them at the source - Onboard and ramp up new counsellors as the team grows.

Drive closings - Own the team's conversion from qualified lead to enrolment - Join or take over high-intent and stuck deals, and show the team how a strong close is done - Keep follow-ups disciplined, so no warm lead goes cold - Close with conviction: create real urgency, handle objections head-on and ask for the decision

Run the pipeline - Keep the CRM clean: lead stages, notes,



next actions and follow-up dates - Share a weekly report with the founder on pipeline, conversion by stage, forecast and blockers - Set daily activity and quality standards for the team and hold people to them

Build the sales playbook - Create and maintain call scripts, a bank of objection responses, follow-up templates and the call scorecard - Share frontline insights with the founder and marketing on lead quality and common objections

Sell compliantly - Make sure every call is accurate and honest. We sell to UK consumers, where misleading claims and pressure selling are regulated - Make sure the team always explains programme outcomes, guarantee conditions, refund terms and payment plans correctly - Keep sale quality high: a sale that ends in a refund or complaint is not a win

How success is measured - Team conversion rate (lead to enrolment) and conversion at each pipeline stage - Improvement in each counsellor's call-quality scores - Speed to lead, with no qualified lead left without a next action - Deals you personally help close - Low refund, cancellation and complaint rates

What you get - You report directly to the founder,



with a real say in how sales is built at FNA - Full ownership of the sales floor from an early stage - A clear path to Sales Manager / Head of Admissions as the team grows

Preferred candidate profile

Must have

- 4-7 years in inside sales or admissions counselling, including at least 1.5-2 years leading or coaching a team of 4 or more
- A proven record of personally closing high-ticket B2C sales (INR 1 lakh+ / GBP 1,000+). EdTech, upskilling, study-abroad or international education strongly preferred
- Experience coaching through call audits and feedback, not only by setting targets
- Excellent spoken English, confident and credible with UK working professionals
- Robust CRM discipline and comfort with numbers
- Willing to work the UK shift over the long term, 5 days a week, from our Gurugram office

Good to have

- Experience selling to UK, European or other international audiences
- Familiarity with CRMs such as LeadSquared, HubSpot or Zoho
- Has set up a sales process or team from scratch, ideally at a startup
- Enough understanding of data, AI, finance or marketing careers to talk credibly about outcomes

You will thrive here if

- You would rather be on the floor with your team than in meetings about them
- You get energy from building something that does not exist yet
- You can push for a close and keep the customer's trust

This role is not for you if

- You need a large team and fixed processes to be effective
- Your closing style relies on pressure, false urgency or overpromising

Location: Gurugram | Work from Office Working Days: 5 days per week (Mon -Fri)

Shift: 01:00 PM - 10: 00 PM

Annual CTC: 6 9 LPA, depending on experience and suitability

📌 Sales Team Leader - International Sales (UK Market) (Gurugram)
🏢 Jivoraa Education
📍 Gurugram