Job Title: Sales Team Lead (TL)

Department: Sales

Location: Mumbai

Experience: 5+ years in Sales, preferably with Team Handling experience

Employment Type: Full-time

About the Role

We are looking for an experienced and result-oriented Sales Team Leader to lead and manage a team of Sales Executives. The role will be responsible for driving team revenue, achieving monthly sales and enrolment targets, monitoring the complete sales funnel, and developing team members to improve their conversion and productivity.

The ideal candidate should have strong sales acumen, excellent communication skills, and the ability to motivate and manage a target-driven team.

Key Responsibilities

- Lead and manage a team of Sales Executives to achieve monthly sales and enrolment targets.
- Monitor daily team performance, including lead follow-ups, demo bookings, conversions, and closures.
- Track the complete sales funnel from lead assignment to final conversion.
- Conduct regular performance reviews and provide actionable feedback to team members.
- Coach and mentor Sales Executives on sales techniques, communication, objection handling, and conversion strategies.
- Ensure timely and accurate updates of customer interactions, follow-ups, and opportunity stages in the CRM.
- Support team members in handling customer objections, escalations, and critical sales conversations.
- Identify performance gaps and implement action plans to improve individual and team productivity.
- Work closely with the Senior Manager - Sales to review performance, discuss challenges, and drive business growth.
- Ensure adherence to company sales processes, CRM practices, communication standards, and customer experience guidelines.
- Motivate the team, maintain accountability, and create a high-performance sales culture.
- Prepare and share regular performance updates and sales reports with management.

Candidate Requirement





- 5+ years of relevant sales experience, with prior team-handling experience preferred.
- Proven track record of achieving sales targets.
- Strong understanding of lead management, sales funnels, follow-ups, and conversions.
- Excellent communication and interpersonal skills.
- Strong coaching, mentoring, and people-management abilities.
- Comfortable working in a target-driven and fast-paced environment.
- Good knowledge of CRM systems and sales reporting.
- Strong problem-solving and decision-making skills.
- Ability to motivate a team and drive consistent performance.

Key Skills Team Handling | Sales Management | Target Achievement | Lead Management | Conversion | CRM | Coaching & Mentoring | Objection Handling | Performance Management | Customer Handling | Disciplined and Proactive

Why Join Us?

- Opportunity to lead and grow a dynamic sales team.
- Performance-driven work environment.
- Opportunity to develop leadership and sales-management skills.
- Growth opportunities opportunities within the organization.

Head Office: Andheri East Marol Metro Station Company website: www.upstepacademy.com

Company Overview: Upstep Academy, India’s leading Chess Institute, is on the lookout for energetic and talented individuals to join our team. Established in 2005, we have a strong presence in India and across the globe, including the USA, Australia, Singapore, UAE, and the UK. We specialize in providing online chess classes, helping students develop their chess skills and passion for the game.

Pay: ₹50,000.00 - ₹55,000.00 per month

Benefits

- Health insurance
- Paid time off
- Provident Fund

Application Question(s):
- Are you ok traveling Marol Naka, Andheri East?
- Are you comfortable working 6 days a week (Sunday fixed week off)?
- What is your current CTC?
- What is your expected CTC?
- How many years of experience do you have in the same field?

Work Location: In person

📌 Sales Team Lead (Mumbai)
🏢 Upstep Academy
📍 Mumbai