Job Overview The Sales Relationship Manager is responsible for nurturing client relationships, identifying new business opportunities, and driving revenue. This role demands a proactive approach in tailoring solutions to meet client needs, collaborating with cross-functional teams, and ensuring high levels of customer satisfaction.
Key Responsibilities
- Client Relationship Management
Build and maintain long-term relationships with clients, addressing their evolving needs and providing regular updates on products and services.
- Sales and Revenue Growth
Meet or exceed sales targets.
Upsell and cross-sell products/services.
Collaborate with the sales team to acquire new business.
- Consultative Selling
Assess client needs.
Provide customized solutions.
Support clients throughout the implementation and post-sale process.
- Market Intelligence
Keep up-to-date with industry trends, competitor activities, and market conditions to provide strategic insights to clients.
- Collaboration with Internal Teams
Work closely with marketing, product development, and customer service teams to ensure a seamless and positive client experience.
- Reporting and Documentation
Maintain accurate client records in the CRM system.
Generate performance reports to track progress and highlight areas of improvement.
Qualifications
Education
Bachelor’s degree in Business, Marketing, Sales, or related field (preferred).
Experience
0–3 years in sales, relationship management, or account management with a proven track record of meeting sales targets.
Experience with CRM software and sales tools is essential.
Skills
Strong communication, negotiation, and presentation skills.
Excellent problem-solving abilities and customer service expertise.
Highly organized, self-motivated, and goal-oriented.
Preferred
Knowledge of the local market and experience with specific sales tools or CRM platforms.
Two-wheeler and a valid driving license are preferred.
Compensation
Market-competitive salary, commission, and performance-based incentives.
📌 Sales Manager (India)
🏢 Ista Spaces
📍 India
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