Key Responsibilities
Merchant Acquisition & Business Development
- Own and drive the merchant acquisition strategy for assigned markets, segments and territories.
- Generate and convert high-quality merchant leads across UPI, cards, QR, POS, payment gateway and digital payment solutions.
- Develop relationships with mid-market and enterprise merchants across retail, QSR, hospitality, e-commerce, healthcare, education, mobility and other relevant segments.
- Build and manage a robust sales pipeline covering prospecting, qualification, proposal, negotiation, onboarding and activation.
- Identify high-volume merchants and opportunities capable of generating significant TPV and recurring payment revenue.
- Develop direct and indirect acquisition channels through partners, consultants, aggregators, technology providers and industry networks.
Cross-Sell & Upsell
- Develop strategies to increase revenue from existing merchants through cross-selling and upselling.
- Identify opportunities to introduce additional payment products such as UPI, cards, POS, QR, payment gateway, payment links, recurring payments and value-added services.
- Increase merchant TPV, product penetration and overall wallet share.
- Develop account plans for strategic merchants and drive long-term commercial relationships.
Banking & Ecosystem Relationships
- Develop and maintain relationships with banks, payment networks, fintechs, aggregators and ecosystem partners.
- Work with acquiring and banking partners to identify recent merchant opportunities and commercial opportunities.
- Coordinate with banking partners on onboarding, acquiring, settlement, payment acceptance and other operational requirements.
- Build a strong network across the Indian payments ecosystem to create new business opportunities.
Sales Leadership
- Own monthly,
quarterly and annual sales targets for merchant acquisition, TPV and revenue.
- Establish sales plans, territory strategies and account-level acquisition plans.
- Track pipeline performance, conversion rates, merchant activation and revenue contribution.
- Mentor and guide junior sales resources and establish disciplined sales processes.
- Work closely with Product, Operations, Risk, Compliance, Technology and Finance teams to ensure successful merchant onboarding and service delivery.
- Provide regular market intelligence on competitor pricing, MDR, product offerings and emerging payment trends.
- Participate in commercial negotiations and support senior management on strategic merchant opportunities.
Preferred Experience & Skills
- 5 – 6 years of experience in payments, FinTech, banking, merchant acquiring, payment gateway, POS or digital payments.
- Strong experience in merchant acquisition and B2B sales.
- Demonstrated ability to generate leads independently and build a sustainable sales pipeline.
- Strong understanding of the Indian payment’s ecosystem, including:
- UPI / QR
- Credit & Debit Cards
- Payment Gateway
- POS / Android POS
- Merchant acquiring
- MDR / TDR
- Merchant onboarding and KYC
- Settlement and reconciliation
- Payment aggregators / payment facilitators
- Established relationships with merchants, banks, fintech’s, aggregators and payment ecosystem partners.
- Strong cross-sell and upsell capabilities.
- Proven ability to negotiate commercials and close enterprise / mid-market opportunities.
- Strong analytical, presentation and negotiation skills.
- Ability to manage multiple opportunities and sales cycles simultaneously.
- Experience managing or mentoring junior sales team members is preferred.
- Willingness to travel extensively for strategic merchant and partner meetings.
📌 Sales Manager (Pune)
🏢 Aurus
📍 Pune