Responsible for fulfilment of credit card applications (KYC, surrogate document collection & MID completion) across all open market retail sales channels with accuracy, within TAT
Role Accountability
1. Achieve application fulfilment targets across all retail sales channels in the geography assigned
2. Generate current accounts by managing timely fulfillment.
3. Ensure adherence to processes to control fraud and data leakages within assigned territory
4. Collate and share performance metrics data for own territory to enable periodic MIS preparation
Measures of Success
1. Fulfilment Ratio of Open Market applications (% of total applications)
2. Cost of Fulfillment per application
3. Fulfilment TAT
4.
Fulfilment & new accounts generation applications
5. Fulfilment Ratio of STP (Sprint) Applications
6. Fulfilment Ratio of Add-on Appointments
Technical Skills / Experience / Certifications Basic knowledge of Credit cards Sales, Distribution and Fulfilment process
Competencies critical to the role
1. Stakeholder Management
2. Result Orientation
3. Process Orientation
4. Detail Orientation
Qualification Graduate/PG in any discipline from a recognized university.Role & responsibilities
Preferred candidate profile
📌 Sales Executive (Kolkata)
🏢 Manpowergroup Services India
📍 Kolkata
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