Job Title: Sales Executive – B2C

Department: Sales

Location: Corporate Office - Jaipur

Company: Moustache

Job Overview

Moustache is looking for a Sales Executive – B2C to join the Corporate Sales team. The role involves managing direct customer interactions, attending inbound calls and queries, and converting inquiries into confirmed room bookings across Moustache properties. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to convert leads into bookings while providing accurate information about properties, packages, and experiences.

Key Responsibilities

 Handle inbound calls, WhatsApp messages, emails, and website inquiries from potential guests.

 Provide detailed information about room categories, availability, pricing, and property facilities.

 Convert customer inquiries into confirmed bookings across all Moustache properties.

 Coordinate with property teams to check availability, special requests, and booking confirmations.

 Maintain and update booking details in the CRM or reservation system.

 Assist guests with customized stay plans, group bookings, and travel recommendations.

 Follow up with potential customers to improve conversion rates and booking closures.

 Ensure a high level of customer satisfaction by responding promptly and professionally.

 Support promotional campaigns,



offers, and seasonal packages by effectively communicating them to customers.

 Maintain daily records of leads, bookings, and revenue generated. Key Skills & Competencies  Excellent communication and interpersonal skills.

 Robust sales and conversion ability.

 Customer service orientation.

 Ability to multitask and manage high inquiry volumes.

 Good knowledge of online booking platforms and reservation processes.

 Basic understanding of the hospitality or travel industry.

 Proficiency in MS Office and CRM tools. Qualifications

 Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field.

 1–3 years of experience in B2C sales, reservations, customer support, or hospitality sales.

 Freshers with strong communication and sales aptitude may also be considered. Preferred Experience

 Experience in hotel reservations, travel companies, or hospitality sales.

 Familiarity with OTA platforms and hotel booking systems.

What We Offer

 Opportunity to work with a growing hospitality brand.

 Exposure to sales strategy and customer engagement in the travel industry.

 Collaborative and dynamic work environment.

Pay: ₹18,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Sales Executive –C (Jaipur)
🏢 Moustache Escapes
📍 Jaipur