About tickIoTtickIoT is a leading provider of innovative IoT and cellular communication solutions for government, education, transportation, healthcare, and enterprise customers across North America. Our portfolio includes 5G routers, POTS replacement solutions, emergency call boxes, VoIP phones, managed mobility, and IoT connectivity powered by major carrier partnerships.

As we continue to grow, we're looking for a motivated Sales Development Representative (SDR) to help generate qualified opportunities and build relationships with prospective customers.

Job SummaryThe Sales Development Representative (SDR) is responsible for identifying potential customers, generating qualified leads, conducting outbound prospecting, and scheduling meetings for the Account Executive team. This role is ideal for someone who enjoys speaking with people, researching prospects, and creating recent business opportunities.

Key Responsibilities

- Research and identify target accounts across government, education, healthcare, transportation, and enterprise markets.
- Generate qualified leads through cold calling, email outreach, LinkedIn, and other prospecting channels.
- Conduct outbound calls to introduce tickIoT solutions and qualify customer needs.
- Schedule product demonstrations and meetings for Account Executives.




- Maintain accurate customer information in CRM.
- Follow up with marketing-generated leads.
- Build and maintain a healthy sales pipeline.
- Coordinate with the sales team to ensure smooth handoff of qualified opportunities.
- Track outreach activities and report daily/weekly KPIs.
- Stay updated on tickIoT products and industry trends.

Qualifications
- Bachelor's degree preferred.
- 0–2 years of experience in sales, business development, or customer service.
- Excellent verbal and written English communication skills.
- Strong interpersonal and relationship-building skills.
- Comfortable making outbound calls and handling objections.
- Self-motivated with a positive attitude.
- Ability to work independently in a fast-paced environment.
- Strong organizational and time management skills.

Preferred Skills
- Experience using CRM platforms (Zoho CRM, Salesforce, HubSpot, etc.)
- Experience with LinkedIn Sales Navigator and ZoomInfo.
- Familiarity with SaaS, VoIP, Telecom, IoT, or Networking products is a plus.
- Understanding of B2B sales processes.

Key Performance Indicators (KPIs)
- Qualified leads generated
- Meetings scheduled
- Sales opportunities created
- CRM data accuracy
- Pipeline contribution

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