- We are hiring a Sales & Customer Service Executive who can effectively manage customer interactions while contributing to lead generation, sales conversion, and revenue growth.
Key Responsibilities:
- Handle customer enquiries and provide accurate information.
- Make outbound calls to prospective and existing customers.
- Generate leads through telecalling and follow-up activities.
- Explain products/services and address customer concerns.
- Convert leads into successful sales.
- Maintain regular follow-ups with prospects.
- Build and maintain positive customer relationships.
- Handle complaints and coordinate for timely resolution.