We are looking for a friendly, motivated, and customer-focused Sales Assistant to join our team. The ideal candidate will support daily sales activities, assist customers with their requirements, maintain product displays, and help achieve sales targets.
Key Responsibilities
- Welcome and assist customers in a professional and friendly manner.
- Understand customer needs and recommend suitable products or services.
- Explain product features, prices, offers, and perks clearly.
- Process customer orders, invoices, payments, and returns accurately.
- Maintain attractive and organized product displays.
- Monitor stock levels and inform the relevant team when replenishment is required.
- Follow up with customers and maintain positive customer relationships.
- Support the sales team in achieving daily and monthly sales targets.
- Handle customer questions and resolve basic concerns professionally.
- Maintain accurate records of sales and customer interactions.
- Keep the sales area clean, organized, and presentable.
- Follow company policies and sales procedures.
Requirements
- Good communication and interpersonal skills.
- Customer-service-oriented attitude.
- Basic knowledge of sales and retail operations.
- Ability to work independently as well as part of a team.
- Basic computer and MS Office skills.
- Good organization and time-management skills.
- Previous experience in sales or customer service is preferred but not mandatory.