Company Description Thundermkt.agency is a Miami-based web development agency focused on building high-performance websites that support business growth. The team combines clean design, robust coding, and strong marketing strategy to help startups and established brands succeed online. Services range from custom web development and responsive design to SEO optimization and eCommerce integration.

The agency delivers full-stack solutions that are fast, secure, and scalable, giving clients a reliable digital foundation. Prospective team members can expect to work in a results-driven environment that values innovation and measurable impact.

Role Description The Sales and Operations Manager is a full-time, remote role responsible for overseeing both client acquisition and day-to-day operational efficiency. This role includes managing the sales pipeline, qualifying leads, preparing proposals, and closing deals for web development and digital solutions. The manager coordinates project handoffs from sales to delivery, ensuring timelines, quality standards, and client expectations are aligned and met.

Daily tasks include monitoring performance metrics, optimizing internal processes, supporting customer success, and collaborating with cross-functional teams such as development, design,



and marketing. The role also involves maintaining strong client relationships, identifying opportunities for upselling or cross-selling, and contributing to strategic planning and revenue growth.

Qualifications

- Candidates should possess strong Operations Management skills, with experience in process improvement, workflow coordination, and resource planning.
- Candidates should possess Analytical Skills to interpret performance data, track KPIs, and make data-informed decisions that enhance sales and operations.
- Candidates should possess Customer Satisfaction and Customer Service skills to manage client expectations, handle escalations, and support long-term relationships.
- Candidates should possess excellent Communication skills for explicit internal collaboration and effective client-facing interactions, both written and verbal.
- Additional beneficial qualifications include experience in B2B services or digital agencies, familiarity with CRM and project management tools, and a track record of managing remote teams.
- A bachelor’s degree in business, marketing, management, or a related field, or equivalent practical experience, is preferred.

📌 Sales And Operations Manager (India)
🏢 Thundermkt.corporation
📍 India