- Coordinate and manage RTO processes, including ownership transfers and HP additions/terminations.
- Ensure timely and accurate completion of Post-Disbursal Documents (PDD).
- Collaborate with internal teams to resolve issues related to RTO and PDD.
- Develop and implement process improvements to increase efficiency and reduce errors.
- Analyze data to identify trends and areas for improvement in RTO and PDD processes.
- Provide excellent customer service and support to clients and stakeholders.
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