As a Baby Champ, youll be the face of duckduckbaby, creating a warm in-store experience for parents while driving sales and helping customers find the right baby products.
Key Responsibilities
- Welcome and assist customers with a warm, engaging approach.
- Understand and confidently explain product features, perks & care instructions.
- Achieve daily, weekly & monthly sales targets.
- Drive sales through upselling, cross-selling & product recommendations.
- Convert walk-ins into purchases through effective customer engagement.
- Maintain well-stocked, organized & clean shelves.
- Handle returns, exchanges and customer queries professionally.
- Stay updated on baby-care trends and customer needs.
- Collect customer feedback and share insights with the team.
What Were Looking For
- People-oriented and confident in customer interactions.
- Sales-driven with a proactive mindset.
- Passionate about baby products, parenting or early-childhood trends.
- Organized, detail-oriented and a team player.
- Strong verbal & written communication skills.
- Basic understanding of retail KPIs such as footfall, conversion & ATV.
Eligibility
- Degree in Retail Management, Hotel Management or equivalent.
- Retail internship experience is an advantage, preferably in fashion/retail.