Administrators play a pivotal role in managing and supervising a broad spectrum of operational and support tasks within the organization. Their responsibilities encompass bookkeeping, resource allocation, maintaining employee records, and enforcing company policies. Acting as a vital link between employees and the leadership team, admins help facilitate communication, optimize workflow, and ensure organizational goals are efficiently met.
Key Responsibility Areas (KRAs)
1. Bookkeeping & Front Desk Operations
o Manage front desk duties, including invoice handling, payment processing (UPI, cash, and card), and petty cash reconciliation.
o Ensure accurate financial record-keeping and timely reporting.
1. Facility & Inventory Management
o Oversee store area hygiene, safety, and overall ambience. o Monitor and manage counter requirements and day-to-day operational needs.
o Coordinate with vendors and maintenance teams for repairs or improvements.
1. Documentation & Record-Keeping
o Maintain and update Standard Operating Procedures (SOPs), staff attendance logs, and employee documentation. o Ensure accurate tracking of staff count and scheduling.
o Assist in audit preparation and compliance documentation.
1. Client Relations & Escalation Handling
o Address customer concerns related to billing, invoicing, and service timelines (e.g., alterations).
o Serve as the first point of contact for resolving issues and ensuring customer satisfaction.
1. Policy Implementation & Compliance
o Support the enforcement of company rules, HR policies, and operational protocols in collaboration with the leadership team. o Promote a culture of accountability and transparency among staff.
📌 Retail business admin (Bengaluru)
🏢 Dazzles Studio
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.