- Manage the day-to-day operations of the restaurant.
- Ensure smooth service and maintain high customer satisfaction.
- Supervise, train and manage the restaurant team.
- Prepare staff rosters and manage attendance.
- Monitor food, beverage and service quality.
- Handle customer feedback and resolve complaints professionally.
- Monitor sales, costs, stock and wastage.
- Ensure proper billing and cash-handling procedures.
- Coordinate with the kitchen and other departments for smooth operations.
- Ensure compliance with company policies, hygiene and safety standards.
- Conduct briefings and ensure proper grooming and discipline of staff.
- Support achieving sales and operational targets.
Requirements
- 10+ years of experience in restaurant/hospitality operations.
- Strong team management and communication skills.
- Valuable knowledge of restaurant operations and service standards.
- Ability to handle customer complaints and operational issues.
- Flexible to work in shifts, weekends and holidays.
- Candidates with Mumbai hospitality experience will be preferred.
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits
- Food provided
- Health insurance
- Leave encashment
- Provident Fund