Position: Restaurant Manager

Department: Food & Beverage

Location: Casino Hotel, Kochi

Reports To: Food & Beverage Manager

Job Purpose To manage the day-to-day operations of the restaurant, ensuring exceptional guest service, efficient operations, high-quality food and beverage service, revenue achievement, and adherence to CGH Earth standards.

Key Responsibilities

- Manage the overall day-to-day operations of the restaurant and ensure smooth service.
- Lead, motivate and supervise the restaurant team to deliver excellent guest experiences.
- Maintain high standards of guest service, hospitality and service etiquette.
- Monitor restaurant sales, revenue, costs and productivity against operational targets.
- Ensure proper mise-en-place, table setup, service sequence and restaurant readiness.
- Coordinate with the Kitchen, Stewarding, Housekeeping, Engineering and Front Office teams for smooth operations.
- Handle guest feedback, complaints and service recovery professionally and promptly.
- Ensure compliance with food safety, hygiene, health and safety standards.
- Monitor inventory, beverage control, breakages, wastage and operational expenses.
- Prepare duty rosters and ensure appropriate manpower deployment based on business levels.




- Conduct daily briefings and provide continuous coaching and on-the-job training to associates.
- Ensure adherence to hotel policies, SOPs and statutory requirements.
- Support promotional activities, special events and F&B; initiatives to drive business.
- Monitor guest preferences and encourage personalised service.
- Maintain accurate operational records and submit required reports to the management.
- Work closely with the F&B; Manager and management team to achieve departmental goals.

Required Qualifications & Experience

- Diploma/Degree in Hotel Management or a related hospitality qualification.
- 5 – 6 years of relevant experience in restaurant/F&B; operations, preferably in a reputed hotel or resort.
- Strong knowledge of restaurant service, food & beverage operations and service standards.
- Valuable leadership, communication and interpersonal skills.
- Guest-focused approach with strong problem-solving abilities.
- Ability to manage a team and work effectively in a fast-paced hospitality environment.
- Knowledge of F&B; cost control, inventory management and basic financial aspects will be an advantage.

Pay: ₹39,000.00 - ₹44,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Restaurant Manager (Kochi)
🏢 Casino Hotel, CGHEarth
📍 Kochi