- Experience: 5 to 10 years of managerial experience in a fast-paced QSR environment.
- Skills: Strong leadership, multitasking ability, conflict resolution, and familiarity with Point of Sale (POS) and inventory systems.
- Education: degree/diploma in Hospitality Management, Business Administration, or Hotel Management.
Key Responsibilities
- Operations Management: Oversee opening and closing procedures, maintain strict food safety and hygiene standards, and manage rapid-paced shift execution during peak hours.
- Financial & P&L; Control: Monitor daily sales, manage food cost and inventory wastage, and control labor hours to hit store budget targets.
- Team Leadership: Handle recruitment, onboard and train crew members on service standards, build weekly shift schedules, and conduct performance reviews.