We are looking for a Renewals Calling Executive to manage insurance policy renewals, customer follow-ups, and retention.
Key Responsibilities
- Make outbound calls for policy renewals and follow up on due/expired policies.
- Explain renewal terms, premiums, and policy perks.
- Achieve monthly renewal and calling targets.
- Identify upselling and cross-selling opportunities.
- Handle customer queries and maintain accurate CRM records.
- Coordinate with internal teams for timely policy renewal and issuance.
Requirements
- 1–4 years of experience in insurance, telecalling, telesales, or customer service.
- Good communication and convincing skills.
- Target-oriented with strong follow-up ability.
- Insurance industry experience preferred