About the Role:

We are looking for a professional and well-presented Receptionist to manage front-desk operations and ensure a smooth and welcoming experience for patients and visitors.

Key Responsibilities:

- Manage day-to-day reception and front-desk operations

- Handle patient enquiries, calls, and appointment scheduling

- Maintain patient records and follow-ups through CRM/HRM

- Coordinate with doctors and internal teams for smooth patient flow

- Handle basic billing, payment entries, and receipts

- Maintain daily records, reports, and front-office documentation

- Ensure professional and courteous patient handling

Requirements:

- Minimum 3+ years of experience as a Receptionist / Front Desk Executive, preferably in healthcare, hospital, clinic, or wellness

- Positive knowledge of CRM/HRM software and MS Office

- Basic knowledge of billing and payment handling

- Excellent communication and interpersonal skills

- Professional, polite, and patient-friendly approach

- Strong coordination, multitasking, and organizational skills

Ideal Candidate:

- Confident and well-presented

- Professional and organized

- Good at patient communication and coordination

- Able to independently manage front-desk responsibilities

📌 Receptionist (Dehradun)
🏢 SAAOL Heart Center
📍 Dehradun