Receptionist – Prime Diagnostics Centre, Airoli

Job Summary

Prime Diagnostics Centre is looking for a friendly, organized, and skilled Receptionist to manage front-desk operations and provide excellent service to patients and visitors.

Key Responsibilities

- Welcome and assist patients and visitors at the reception desk.
- Handle patient registration, appointments, and inquiries.
- Answer and manage incoming phone calls and provide relevant information.
- Coordinate appointments with doctors, technicians, and other staff.
- Maintain accurate patient records and documentation.
- Handle billing, payments, receipts, and basic administrative tasks as required.
- Guide patients regarding diagnostic tests, reports, and collection procedures.
- Coordinate the timely delivery or dispatch of diagnostic reports.
- Maintain a clean, organized, and professional reception area.
- Handle patient concerns courteously and escalate issues when required.
- Maintain confidentiality of patient information and follow centre policies.
- Perform other front-office and administrative duties as assigned.

Requirements




- Graduate or equivalent qualification preferred.
- Prior experience in reception, front-office, healthcare, diagnostics, or customer service is an advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Good organizational and time-management skills.
- Polite, patient, and professional approach.
- Ability to work effectively in a fast-paced healthcare environment.
- Knowledge of English, Hindi, and Marathi is an advantage.

Preferred Skills
- Customer service
- Patient handling
- Appointment coordination
- Telephone etiquette
- Data entry and record keeping
- Billing and cash handling
- Basic computer skills

Location: Airoli, Navi Mumbai Position: Receptionist / Front Office Executive

Contact - (phone hidden)

Industry: Diagnostic Centre / Healthcare

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Receptionist (Airoli)
🏢 Prime Diagnostics Centre
📍 Airoli